Senior Account Manager, Solutions Planning

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

The Senior Account Manager is responsible for ensuring the gold standard delivery of pan-regional client campaigns, audience strategy, and all supporting collateral across a variety of agency patches and teams. This role involves leading educational sessions, developing Account Managers (AMs), and maintaining an exemplary knowledge of products and solutions. The ideal candidate will have a deep understanding of the media landscape and will be adept at strategic decision-making with senior agency planners and independent clients across multiple countries. They will lead by example and ensure every client interaction with us is a positive one, resulting in continued growth for all. 

• →Campaign Management: Oversee the delivery of campaigns and responses to briefs, ensuring consistently high standards across the client portfolio while developing multi-market media plans aligned to client objectives and campaign KPIs.
• →Team Development: Mentor and develop AMs, fostering their growth, enhancing their capabilities and ensuring we are collectively working towards delivering our objectives.
• →Educational Leadership: Lead agency surgeries and education sessions to share knowledge and best practices.
• →Product Expertise: Maintain an exemplary understanding of products and solutions, and apply this knowledge to address key client business challenges, with a view to continuous innovation and improvement.
• →Client Engagement: Develop and maintain strong relationships with clients, understanding their business challenges and providing strategic solutions, resulting in trusted, long term relationships and business growth.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Proven experience in agency or account management, with a strong understanding of the media landscape, dynamics, and competition.
• Ability to manage sales pipelines, forecast revenue, and apply data insights to solve client business challenges.
• Strategic decision-making and problem-solving capabilities, with a focus on achieving team and personal goals.

• Exceptional communication and interpersonal skills, capable of building and maintaining long-standing, valuable relationships with clients and agencies.
• A track record of establishing high levels of client satisfaction, adept at navigating challenging conversations and proactive problem mitigation.

• Demonstrable ability to work independently, lead by example, and maintain high standards across all tasks.
• Experience in positively managing or mentoring team members and collaborating effectively with cross-functional teams.
• Energetic, resilient, and proactive, with a keen eye for detail in media booking, finance, and delivery processes.
• Proficiency in Excel and PowerPoint.

• Meticulous attention to detail, ensuring compliance with established guidelines and contributing to continuous improvement.
• A proactive learner, keen to stay updated with industry trends, and a positive contributor to wider company initiatives.