Senior Account Executive, Enterprise Health Systems

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

• Enjoy owning a strategic book of business and being accountable for its long-term growth and success
• Thrive in executive-level conversations and are confident presenting to C-suite leaders and key decision-makers across large health systems
• Excel at navigating complex, multi-threaded sales cycles with stakeholders across clinical, operational, financial, IT, legal, and procurement teams
• Are energized by uncovering expansion opportunities, leading commercial negotiations, and delivering solutions that create measurable value for your customers
• Enjoy partnering cross-functionally to solve complex challenges and deliver exceptional customer outcomes
• Prefer being in the field, building relationships face-to-face, and are excited by frequent travel to meet with customers
• Are motivated by ambitious goals and view quota as the baseline, not the finish line

• Identifying and executing on business development opportunities including provider expansion 
• Forecasting organic and inorganic growth projections across accounts 
• Building strategic relationships with existing clients across all functional areas (i.e. Operations, Marketing, Strategy, etc.) at the executive level and establish a trusted adviser relationship 
• Taking a proactive approach in identifying opportunities utilizing data and tools to improve booking performance 
• Developing, managing and executing against operational and commercial account strategies while holding clients accountable for their responsibilities in the partnership
• Preparing for and leading regular business review discussions with client project lead and decision maker/executive teams with key takeaways and next steps
• Providing guidance and support for the Client Success team supporting your accounts
• Collaborating with an interdepartmental team of engineers, project managers, operations workers, and sales executives to ensure our clients are set up for success
• Up to 75% travel

• 7-10 years of Enterprise selling into health systems, with preference for technology/SaaS 
• Consistently meet/exceed assigned quotas and achieved in top 10% of peers
• A proven track record of building and maintaining C-Suite level client relationships with established boardroom presence
• Proficiency with Google Suite applications, CRM tools, SalesForce, and AI agents 
• Exceptional written and oral presentation skills
• Strong analytical skills