Customer Success Jobs

About CodeRabbit CodeRabbit is the leading AI code review platform, trusted by more than 17,000 customers and 150,000 open-source projects, conducting over 2 million code reviews each week. We build the symbiotic partnership between developers and AI that makes shipping fast software safe again, rev

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have g

Catbird, a DTC demi-fine jewelry company, is looking for an Associate Director of Customer Experience to own the full CX function, from high touch customer engagement to the operational backbone of our repairs and returns process. This person will be a hands-on leader who can sit with a customer on

Technical Customer Success Manager, NA West Remote - US or Canada, Pacific or Mountain time zone | Quarterly Travel About Akuity With the move to the cloud, Kubernetes has become widely adopted by DevOps and Platform Engineering teams, but it has also added complexity. While scalin

About Edia Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school. About Edia Our mission is for every child to have an exceptional experience in school. Edia is a Series A technology startup revolutionizing K-12 edu

Our Story We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ ye

Are you an experienced customer experience leader with a passion for driving team excellence and solving complex problems in a fast-paced SaaS environment? ActiveCampaign is seeking a Manager, Customer Experience in Costa Rica who isn't afraid to dive into the trenches while driving high-level strat

FirmPilot is the leading growth platform for law firms looking to scale with precision. We combine AI-driven insights, marketing automation, and data-backed performance to help firms convert traffic into retained clients. We are a fast-paced, venture-backed startup scaling with serious momentum and

Clinical Implementation - Toronto, ON (IST2608) Passionate about healthcare innovation and adoption? Do you love working with people and making complex things feel approachable? Become a healthcare technology educator, and join Able Innovations as a Clinical Implementation Specialist! Here is your o

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is hiring a Customer Experience Enablement Senior Manager to strengthen how Customer Success Managers (CSMs) show up in front of customers, customized to their size and service level. This role is responsibl

COMPANY PROFILE: AgTexas Farm Credit Services serves and supports approximately 2,600 member/borrowers in areas of lending, insurance sales, appraisal, and/or leasing. Ten office locations can be found throughout the Association's 43-county trade territory, and the association has an average loan vo

About Appriss Retail Appriss Retail is the total retail loss solution for omnichannel, unifying high-quality data across stores, online, and customer service to reduce returns, cut shrink, and manage incidents. Our products—Engage to reduce returns, Secure to cut shrink, and Incident to centralize v

About Cority Cority helps customers see and prevent risks across their operations in real time. Our EHS+ platform converges people, data, and AI agents to provide a clear view of information people can trust, automate workflows that make people more impactful, and deliver personalized insights and e

We are seeking an Enterprise Customer Success Manager to own and nurture relationships with our enterprise-sized customers. In this role, you will serve as a trusted advisor to C-suite executives and senior stakeholders, driving measurable business outcomes and ensuring long-term partnership success

Who We Are Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology. Our Values Care for Tomorrow. Cre

Degreed is the leading enterprise learning system for workforce transformation, bringing together everything people need to learn and advance: courses, videos, articles, projects, and real-world skill insights, matched to individual roles, skills, and goals. For businesses, Degreed builds the infras

Chamber Cardio – Where Care Comes Together About Chamber Cardiovascular disease remains the leading cause of death in America. At Chamber, we are rebuilding the cardiology system around outcomes rather than volume. We partner with independent cardiologists to help them lead population health efforts

Oxford (Hybrid – 3 days in the office, 2 days WFH) £40,000–£50,000 + Share Options Are you ready to revolutionize how the world measures, monitors, and understands physical spaces? NavLive, a rapidly growing University of Oxford spin-out, is searching for a talented Technical Support and Test Engine

Who We Are At Ava Industries, we’re transforming healthcare delivery by empowering providers with innovative tools that strengthen patient interactions. Our state-of-the-art, cloud-based EMR (Electronic Medical Records) software, designed by family doctors specifically for primary care providers, pr

About the role: The Director, Customer Experience Systems & Insights is responsible for designing, scaling, and optimizing systems that shape and provide insight into the end-to-end customer journey and associated leading and lagging indicators of success. This role will translate company priorities