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HomeJobsLocationsJapan

Customer Success Jobs in Japan

38 open positions
Customer Success38Client Success Manager55Customer Experience173Customer Experience Manager45Customer Success Manager1.1kCustomer Success Specialist86Enterprise Customer Success Manager87Implementation Consultant139Implementation Specialist161Onboarding Manager36Partner Success Manager42Renewals Manager27Strategic Customer Success Manager27Technical Customer Success Manager31Technical Support215
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Showing 20 of 38 jobs
RF-SMARTRF-SMART·Distributed - US; Highlands Ranch, Colorado, United States; Jacksonville, Florida, United States·Remote · Worldwide

Implementation and Post-Implementation Consultant (Warehouse & ERP)

67
Med

Implementation and Post-Implementation Consultant (Warehouse & ERP) US East, US West, or US distributed from other geographies in the US will be considered We exist to transform our customers and change lives Who We’re Looking For Are you ready to take on a dynamic role wher

SalesImplementation ConsultantSales EngineerCustomer SuccessMid
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4 0 0 8d ago
RF-SMART
RF-SMART·Distributed - US; Highlands Ranch, Colorado, United States; Jacksonville, Florida, United States·Remote

Implementation and Post-Implementation Consultant (Warehouse & ERP)

SalesImplementation ConsultantSales EngineerCustomer SuccessMid
67
Med
8d ago
4 views0 saves 0 applied

Implementation and Post-Implementation Consultant (Warehouse & ERP) US East, US West, or US distributed from other geographies in the US will be considered We exist to transform our customers and change lives Who We’re Looking For Are you ready to take on a dynamic role wher

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4 views0 saves0 applied
8d ago
DatacorDatacor·Remote, International ·Remote · Worldwide

Implementation Specialist

75
High

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive pr

Implementation SpecialistCustomer SuccessMid
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3 0 0 20d ago
Datacor
Datacor·Remote, International ·Remote

Implementation Specialist

Implementation SpecialistCustomer SuccessMid
75
High
20d ago
3 views0 saves 0 applied

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive pr

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3 views0 saves0 applied
20d ago
KoddiKoddi·International - Remote Thailand·Remote · Worldwide

Partner Success Manager, APAC

38
Lowest

About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace reven

OtherCustomer SuccessPartner Success ManagerMid
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13 0 0 ~2mo ago
Koddi
Koddi·International - Remote Thailand·Remote

Partner Success Manager, APAC

OtherCustomer SuccessPartner Success ManagerMid
38
Lowest
~2mo ago
13 views0 saves 0 applied

About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace reven

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13 views0 saves0 applied
~2mo ago
FigmaFigma·JapanJapan·Tokyo·On-site

Onboarding Manager, Customer Experience (Tokyo, Japan)

67
Med

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

Customer SuccessCustomer ExperienceMid
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2 0 0 5d ago
Figma
Figma·JapanJapan·Tokyo

Onboarding Manager, Customer Experience (Tokyo, Japan)

Customer SuccessCustomer ExperienceMid
67
Med
5d ago
2 views0 saves 0 applied

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

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2 views0 saves0 applied
5d ago
A
Applytoaktos·Global·Remote · Worldwide

Product Implementation Specialist

30
Lowest

Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Rol

OtherImplementation SpecialistCustomer SuccessMid
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8 0 0 3mo ago
A
Applytoaktos·Global·Remote

Product Implementation Specialist

OtherImplementation SpecialistCustomer SuccessMid
30
Lowest
3mo ago
8 views0 saves 0 applied

Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Rol

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8 views0 saves0 applied
3mo ago
M
Marqvision·JapanJapan·Tokyo·On-site

Customer Success Manager, Japan

23
Lowest

独自のアイデア、革新、そして創造性によって形作られる未来を守り、築いていく。 模倣品や海賊版コンテンツ、不正サイト、非正規流通など、あらゆるリスクからブランドを守るため、MarqVisionはEコマース・SNS・新興AIプラットフォームにわたるエンドツーエンドのブランド保護プラットフ ォームを提供しています。AIを活用したマネージドサービス型のブランドコントロール・インテリジェンスプラットフォームにより、ブランドはすべてのデジタルタッチポイントにおいて、迅速かつスケーラブルなエンフォースメントを実現し、収益の保護とブランドエクイティの維持が可能になります。 知財侵害がますます深刻な課題となる現

Customer Success ManagerCustomer SuccessCustomerMid
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8 0 0 2mo ago
M
Marqvision·JapanJapan·Tokyo

Customer Success Manager, Japan

Customer Success ManagerCustomer SuccessCustomerMid
23
Lowest
2mo ago
8 views0 saves 0 applied

独自のアイデア、革新、そして創造性によって形作られる未来を守り、築いていく。 模倣品や海賊版コンテンツ、不正サイト、非正規流通など、あらゆるリスクからブランドを守るため、MarqVisionはEコマース・SNS・新興AIプラットフォームにわたるエンドツーエンドのブランド保護プラットフ ォームを提供しています。AIを活用したマネージドサービス型のブランドコントロール・インテリジェンスプラットフォームにより、ブランドはすべてのデジタルタッチポイントにおいて、迅速かつスケーラブルなエンフォースメントを実現し、収益の保護とブランドエクイティの維持が可能になります。 知財侵害がますます深刻な課題となる現

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8 views0 saves0 applied
2mo ago
P
Pingcap·JapanJapan·Tokyo·Hybrid

Technical Support Engineer - Tokyo

25
Lowest

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterp

OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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8 0 0 4mo ago
P
Pingcap·JapanJapan·Tokyo·Hybrid

Technical Support Engineer - Tokyo

OtherTechnical Support EngineerCustomer SuccessTechnical SupportMid
25
Lowest
4mo ago
8 views0 saves 0 applied

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterp

Customer
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8 views0 saves0 applied
4mo ago
Z
Zoyi·JapanJapan·Tokyo·Hybrid

AXカスタマーサクセスマネージャー(AX Customer Success Manager)

$7000k–$10000k/year
35
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは「日本のビジネスに『AX(AI Experi

Customer Success ManagerCustomer SuccessCustomer正社員Mid
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6 0 0 2mo ago
Z
Zoyi·JapanJapan·Tokyo·Hybrid

AXカスタマーサクセスマネージャー(AX Customer Success Manager)

Customer Success ManagerCustomer SuccessCustomer正社員Mid
$7000k–$10000k
/year
35
Lowest
2mo ago
6 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは「日本のビジネスに『AX(AI Experi

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6 views0 saves0 applied
2mo ago
Z
Zoyi·JapanJapan·Tokyo·On-site

カスタマーサクセス_アカウントマネージャー(Customer Success_Account Manager)

$6000k–$10000k/year
32
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは年々利用者が増え、世界で200,000、日本

OtherCustomer Success ManagerCustomer SuccessCustomer Success Account ManagerFull-TimeMid
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5 0 0 3mo ago
Z
Zoyi·JapanJapan·Tokyo

カスタマーサクセス_アカウントマネージャー(Customer Success_Account Manager)

OtherCustomer Success ManagerCustomer SuccessCustomer Success Account ManagerFull-TimeMid
$6000k–$10000k
/year
32
Lowest
3mo ago
5 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話ができる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを活用した問い合わせ対応業務の自動化を通じて、CS対応の効率化から顧客体験の向上までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。230,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークは年々利用者が増え、世界で200,000、日本

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5 views0 saves0 applied
3mo ago
WalkmeWalkme·JapanJapan·Tokyo·Hybrid

Customer Success Manager

33
Lowest

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

Customer Success ManagerCustomer SuccessCustomerFull-TimeMid
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5 0 0 3mo ago
Walkme
Walkme·JapanJapan·Tokyo·Hybrid

Customer Success Manager

Customer Success ManagerCustomer SuccessCustomerFull-TimeMid
33
Lowest
3mo ago
5 views0 saves 0 applied

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

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5 views0 saves0 applied
3mo ago
Z
Zoyi·JapanJapan·Tokyo·On-site

カスタマーエクスペリエンス(Customer eXperience)

21
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。200,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークのCXチームは、単なる問い合わせ対応ではなく、顧客体験そのもの

Customer SuccessCustomer Experience正社員Mid
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6 0 0 6mo ago
Z
Zoyi·JapanJapan·Tokyo

カスタマーエクスペリエンス(Customer eXperience)

Customer SuccessCustomer Experience正社員Mid
21
Lowest
6mo ago
6 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。200,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークのCXチームは、単なる問い合わせ対応ではなく、顧客体験そのもの

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6 views0 saves0 applied
6mo ago
ForterForter·Tokyo·On-site

Customer Success Manager, Tokyo

31
Lowest

About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to

Customer Success ManagerCustomer SuccessCustomerMid
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4 0 0 ~2mo ago
Forter
Forter·Tokyo

Customer Success Manager, Tokyo

Customer Success ManagerCustomer SuccessCustomerMid
31
Lowest
~2mo ago
4 views0 saves 0 applied

About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to

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4 views0 saves0 applied
~2mo ago
C
Clovirtualfashion·JapanJapan·Tokyo·On-site

3D Design & Implementation Specialist, CLO

22
Lowest

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

OtherImplementation SpecialistCustomer SuccessFull TimeMid
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5 0 0 11mo ago
C
Clovirtualfashion·JapanJapan·Tokyo

3D Design & Implementation Specialist, CLO

OtherImplementation SpecialistCustomer SuccessFull TimeMid
22
Lowest
11mo ago
5 views0 saves 0 applied

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

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5 views0 saves0 applied
11mo ago
P
PitchBook Data·JapanJapan·Tokyo Prefecture·On-site

Senior Customer Success Manager, PitchBook

23
Lowest

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learn

Customer Success ManagerCustomer SuccessCustomerSenior
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8 0 0 ~2mo ago
P
PitchBook Data·JapanJapan·Tokyo Prefecture

Senior Customer Success Manager, PitchBook

Customer Success ManagerCustomer SuccessCustomerSenior
23
Lowest
~2mo ago
8 views0 saves 0 applied

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learn

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8 views0 saves0 applied
~2mo ago
ForterForter·Tokyo·On-site

Technical Support Engineer

29
Lowest

About the role: As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the

OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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6 0 0 3mo ago
Forter
Forter·Tokyo

Technical Support Engineer

OtherTechnical Support EngineerCustomer SuccessTechnical SupportMid
29
Lowest
3mo ago
6 views0 saves 0 applied

About the role: As a Technical Support Engineer at Forter, you will play a critical role in ensuring the success and satisfaction of our customers by providing expert-level support and proactive solutions. You will take ownership of complex customer issues, mentor team members, and contribute to the

Customer
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6 views0 saves0 applied
3mo ago
C
Clovirtualfashion·JapanJapan·Tokyo·On-site

User Success Manager, CLO (アパレル向け)

23
Lowest

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

OtherCustomer Success ManagerManagerCustomer SuccessFull TimeMid
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5 0 0 13mo ago
C
Clovirtualfashion·JapanJapan·Tokyo

User Success Manager, CLO (アパレル向け)

OtherCustomer Success ManagerManagerCustomer SuccessFull TimeMid
23
Lowest
13mo ago
5 views0 saves 0 applied

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

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5 views0 saves0 applied
13mo ago
WalkmeWalkme·JapanJapan·Tokyo·Hybrid

Senior Customer Success Manager

33
Lowest

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

Customer Success ManagerCustomer SuccessCustomerFull-TimeSenior
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2 0 0 4mo ago
Walkme
Walkme·JapanJapan·Tokyo·Hybrid

Senior Customer Success Manager

Customer Success ManagerCustomer SuccessCustomerFull-TimeSenior
33
Lowest
4mo ago
2 views0 saves 0 applied

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

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2 views0 saves0 applied
4mo ago
P
PitchBook Data·JapanJapan·Tokyo Prefecture·On-site

Customer Success Manager, PitchBook

23
Lowest

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learn

Customer Success ManagerCustomer SuccessCustomerMid
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4 0 0 ~2mo ago
P
PitchBook Data·JapanJapan·Tokyo Prefecture

Customer Success Manager, PitchBook

Customer Success ManagerCustomer SuccessCustomerMid
23
Lowest
~2mo ago
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At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learn

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~2mo ago
TaniumTanium·JapanJapan·Nagoya·Hybrid

Technical Support Engineer

33
Lowest

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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4 0 0 2mo ago
Tanium
Tanium·JapanJapan·Nagoya·Hybrid

Technical Support Engineer

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
33
Lowest
2mo ago
4 views0 saves 0 applied

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

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4 views0 saves0 applied
2mo ago
TaniumTanium·JapanJapan·Nagoya·Hybrid

Associate Technical Support Engineer

32
Lowest

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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2 0 0 2mo ago
Tanium
Tanium·JapanJapan·Nagoya·Hybrid

Associate Technical Support Engineer

Technical Support EngineerCustomer SuccessTechnical SupportCustomerMid
32
Lowest
2mo ago
2 views0 saves 0 applied

This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin

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2 views0 saves0 applied
2mo ago
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