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HomeJobsLocationsJapan

Customer Success Jobs in Japan

53 open positions
Customer Success53Client Success Manager85Customer Experience188Customer Experience Manager54Customer Onboarding Specialist22Customer Success Manager1.2kCustomer Success Specialist65Enterprise Customer Success Manager96Implementation Consultant140Implementation Specialist205Onboarding Manager44Partner Success Manager56Renewals Manager25Strategic Customer Success Manager31Technical Customer Success Manager46Technical Support298
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Showing 20 of 53 jobs
ThinkificThinkific·Distributed·Remote · Worldwide

Manager, Customer Success (16-month contract)

$105k–$131k/year
51
Low

Thinkific is a learning commerce platform that helps learning businesses turn knowledge into impact. By bringing together community, courses, and content with commerce, we power transformative learning experiences that help businesses grow their revenue—and reach millions of learners around the worl

OtherCustomer Success ManagerManagerCustomer SuccessMid
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7 0 0 1mo ago
Thinkific
Thinkific·Distributed·Remote

Manager, Customer Success (16-month contract)

OtherCustomer Success ManagerManagerCustomer SuccessMid
$105k–$131k
/year
51
Low
1mo ago
7 views0 saves 0 applied

Thinkific is a learning commerce platform that helps learning businesses turn knowledge into impact. By bringing together community, courses, and content with commerce, we power transformative learning experiences that help businesses grow their revenue—and reach millions of learners around the worl

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7 views0 saves0 applied
1mo ago
RF-SMARTRF-SMART·Distributed - US; Highlands Ranch, Colorado, United States; Jacksonville, Florida, United States·Remote · Worldwide

Senior Technical Implementation Consultant – Demand Planning & Inventory Optimization Software

30
Lowest

Senior Technical Implementation Consultant - Demand Planning Location: Jacksonville, FL, Highlands Ranch, CO or Remote We exist to transform our customers and change lives Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-

Implementation ConsultantCustomer SuccessSenior
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3 0 0 1mo ago
RF-SMART
RF-SMART·Distributed - US; Highlands Ranch, Colorado, United States; Jacksonville, Florida, United States·Remote

Senior Technical Implementation Consultant – Demand Planning & Inventory Optimization Software

Implementation ConsultantCustomer SuccessSenior
30
Lowest
1mo ago
3 views0 saves 0 applied

Senior Technical Implementation Consultant - Demand Planning Location: Jacksonville, FL, Highlands Ranch, CO or Remote We exist to transform our customers and change lives Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-

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3 views0 saves0 applied
1mo ago
Z
Zoyi·JapanJapan·Tokyo·Hybrid

AXカスタマーサクセスマネージャー(AX Customer Success Manager)

$7000k–$10000k/year
37
Lowest

事業概要 株式会社Channel Corporationは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、AIを中核技術として、顧客とのコミュニケーションの価値を最大化する「All in One AIメッセンジャー チャネルトーク」を提供しています。 顧客データを基盤とした問い合わせ対応の設計、電話・メール・チャットの一元管理に加え、AIによる対応業務の高度な自動化・最適化を通じて、カスタマーサポートの効率化から顧客体験の向上までを一気通貫で実現します。 現在は日本・韓国・アメリカの3拠点で事業を展開しており、220,000社以上の企業に導入されています。従業員約20

Customer Success ManagerCustomer SuccessCustomer正社員Mid
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4 0 0 1mo ago
Z
Zoyi·JapanJapan·Tokyo·Hybrid

AXカスタマーサクセスマネージャー(AX Customer Success Manager)

Customer Success ManagerCustomer SuccessCustomer正社員Mid
$7000k–$10000k
/year
37
Lowest
1mo ago
4 views0 saves 0 applied

事業概要 株式会社Channel Corporationは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、AIを中核技術として、顧客とのコミュニケーションの価値を最大化する「All in One AIメッセンジャー チャネルトーク」を提供しています。 顧客データを基盤とした問い合わせ対応の設計、電話・メール・チャットの一元管理に加え、AIによる対応業務の高度な自動化・最適化を通じて、カスタマーサポートの効率化から顧客体験の向上までを一気通貫で実現します。 現在は日本・韓国・アメリカの3拠点で事業を展開しており、220,000社以上の企業に導入されています。従業員約20

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4 views0 saves0 applied
1mo ago
A
Applytoaktos·Global·Remote · Worldwide

Product Implementation Specialist

30
Lowest

Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Rol

OtherImplementation SpecialistCustomer SuccessMid
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6 0 0 2mo ago
A
Applytoaktos·Global·Remote

Product Implementation Specialist

OtherImplementation SpecialistCustomer SuccessMid
30
Lowest
2mo ago
6 views0 saves 0 applied

Onboarding Specialist (Remote — Global) About Aktos Aktos builds software for debt collection agencies — modern, all-in-one tools that help agencies manage accounts, communicate with debtors, and get paid faster. We’re a fast-growing startup building the next generation of collection technology. Rol

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6 views0 saves0 applied
2mo ago
KoddiKoddi·International - Remote Thailand·Remote · Worldwide

Partner Success Manager, APAC

38
Lowest

About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace reven

OtherCustomer SuccessPartner Success ManagerMid
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13 0 0 ~1mo ago
Koddi
Koddi·International - Remote Thailand·Remote

Partner Success Manager, APAC

OtherCustomer SuccessPartner Success ManagerMid
38
Lowest
~1mo ago
13 views0 saves 0 applied

About Koddi We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace reven

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13 views0 saves0 applied
~1mo ago
F
Fireworkhq·JapanJapan·Tokyo·On-site

Customer Success Manager (Japan)

22
Lowest

About Firework Join Firework – Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming

OtherCustomer Success ManagerCustomer SuccessCustomerLead
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7 0 0 1mo ago
F
Fireworkhq·JapanJapan·Tokyo

Customer Success Manager (Japan)

OtherCustomer Success ManagerCustomer SuccessCustomerLead
22
Lowest
1mo ago
7 views0 saves 0 applied

About Firework Join Firework – Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming

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7 views0 saves0 applied
1mo ago
M
Marqvision·JapanJapan·Tokyo·On-site

Customer Success Manager, Japan

23
Lowest

独自のアイデア、革新、そして創造性によって形作られる未来を守り、築いていく。 模倣品や海賊版コンテンツ、不正サイト、非正規流通など、あらゆるリスクからブランドを守るため、MarqVisionはEコマース・SNS・新興AIプラットフォームにわたるエンドツーエンドのブランド保護プラットフ ォームを提供しています。AIを活用したマネージドサービス型のブランドコントロール・インテリジェンスプラットフォームにより、ブランドはすべてのデジタルタッチポイントにおいて、迅速かつスケーラブルなエンフォースメントを実現し、収益の保護とブランドエクイティの維持が可能になります。 知財侵害がますます深刻な課題となる現

Customer Success ManagerCustomer SuccessCustomerMid
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6 0 0 1mo ago
M
Marqvision·JapanJapan·Tokyo

Customer Success Manager, Japan

Customer Success ManagerCustomer SuccessCustomerMid
23
Lowest
1mo ago
6 views0 saves 0 applied

独自のアイデア、革新、そして創造性によって形作られる未来を守り、築いていく。 模倣品や海賊版コンテンツ、不正サイト、非正規流通など、あらゆるリスクからブランドを守るため、MarqVisionはEコマース・SNS・新興AIプラットフォームにわたるエンドツーエンドのブランド保護プラットフ ォームを提供しています。AIを活用したマネージドサービス型のブランドコントロール・インテリジェンスプラットフォームにより、ブランドはすべてのデジタルタッチポイントにおいて、迅速かつスケーラブルなエンフォースメントを実現し、収益の保護とブランドエクイティの維持が可能になります。 知財侵害がますます深刻な課題となる現

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6 views0 saves0 applied
1mo ago
Z
Zoyi·JapanJapan·Tokyo

カスタマーサクセス_アカウントマネージャー(Customer Success_Account Manager)

$6000k–$10000k/year
34
Lowest

事業概要 株式会社Channel Corporationは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、AIを中核技術として、顧客とのコミュニケーションの価値を最大化する「All in One AIメッセンジャー チャネルトーク」を提供しています。 顧客データを基盤とした問い合わせ対応の設計、電話・メール・チャットの一元管理に加え、AIによる対応業務の高度な自動化・最適化を通じて、カスタマーサポートの効率化から顧客体験の向上までを一気通貫で実現します。 現在は日本・韓国・アメリカの3拠点で事業を展開しており、220,000社以上の企業に導入されています。従業員約20

OtherCustomer Success ManagerCustomer SuccessCustomer Success Account ManagerFull-TimeMid
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3 0 0 2mo ago
Z
Zoyi·JapanJapan·Tokyo

カスタマーサクセス_アカウントマネージャー(Customer Success_Account Manager)

OtherCustomer Success ManagerCustomer SuccessCustomer Success Account ManagerFull-TimeMid
$6000k–$10000k
/year
34
Lowest
2mo ago
3 views0 saves 0 applied

事業概要 株式会社Channel Corporationは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、AIを中核技術として、顧客とのコミュニケーションの価値を最大化する「All in One AIメッセンジャー チャネルトーク」を提供しています。 顧客データを基盤とした問い合わせ対応の設計、電話・メール・チャットの一元管理に加え、AIによる対応業務の高度な自動化・最適化を通じて、カスタマーサポートの効率化から顧客体験の向上までを一気通貫で実現します。 現在は日本・韓国・アメリカの3拠点で事業を展開しており、220,000社以上の企業に導入されています。従業員約20

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3 views0 saves0 applied
2mo ago
P
Pingcap·JapanJapan·Tokyo·Hybrid

Technical Support Engineer - Tokyo

25
Lowest

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterp

OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomerMid
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5 0 0 2mo ago
P
Pingcap·JapanJapan·Tokyo·Hybrid

Technical Support Engineer - Tokyo

OtherTechnical Support EngineerCustomer SuccessTechnical SupportMid
25
Lowest
2mo ago
5 views0 saves 0 applied

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterp

Customer
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5 views0 saves0 applied
2mo ago
FigmaFigma·JapanJapan·Tokyo·On-site

Senior Manager, Customer Experience & Solutions (Tokyo, Japan)

36
Lowest

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

Customer SuccessCustomer ExperienceSenior
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3 0 0 17d ago
Figma
Figma·JapanJapan·Tokyo

Senior Manager, Customer Experience & Solutions (Tokyo, Japan)

Customer SuccessCustomer ExperienceSenior
36
Lowest
17d ago
3 views0 saves 0 applied

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers

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3 views0 saves0 applied
17d ago
LaunchDarklyLaunchDarkly·APAC - Australia; Singapore·Remote · APAC

Senior Customer Success Manager - APAC

38
Lowest

About the Job: Hiring in Singapore or Australia The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers tow

Customer Success ManagerCustomer SuccessCustomerSenior
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7 0 0 ~1mo ago
LaunchDarkly
LaunchDarkly·APAC - Australia; Singapore·Remote

Senior Customer Success Manager - APAC

Customer Success ManagerCustomer SuccessCustomerSenior
38
Lowest
~1mo ago
7 views0 saves 0 applied

About the Job: Hiring in Singapore or Australia The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers tow

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7 views0 saves0 applied
~1mo ago
Z
Zoyi·Tokyo

カスタマーエクスペリエンス(Customer eXperience)

21
Lowest

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。200,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークのCXチームは、単なる問い合わせ対応ではなく、顧客体験そのもの

Customer SuccessCustomer Experience正社員Mid
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3 0 0 4mo ago
Z
Zoyi·Tokyo

カスタマーエクスペリエンス(Customer eXperience)

Customer SuccessCustomer Experience正社員Mid
21
Lowest
4mo ago
3 views0 saves 0 applied

事業概要 チャネルトークは「企業と顧客の間にあるコミュニケーションの問題を解決する」をミッションに、顧客といつでもどこでも会話できる環境を作る「All in One AIメッセンジャー」を提供しています。CRMデータを元にした問い合わせ対応の設計やAIを通じた問い合わせ対応業務の自動化を通じて、CS効率化から顧客体験までチャネルトーク1つで解決します。 現在は日本、韓国、アメリカで展開をしています。200,000以上の企業に利用されており、B2B企業の中では、アジアで最も早い水準で成長をしています。 なぜ募集するのか チャネルトークのCXチームは、単なる問い合わせ対応ではなく、顧客体験そのもの

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3 views0 saves0 applied
4mo ago
WalkmeWalkme·JapanJapan·Tokyo·Hybrid

Customer Success Manager

33
Lowest

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

Customer Success ManagerCustomer SuccessCustomerFull-TimeMid
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3 0 0 2mo ago
Walkme
Walkme·JapanJapan·Tokyo·Hybrid

Customer Success Manager

Customer Success ManagerCustomer SuccessCustomerFull-TimeMid
33
Lowest
2mo ago
3 views0 saves 0 applied

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equippe

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3 views0 saves0 applied
2mo ago
DialpadDialpad·JapanJapan·Tokyo·On-site

Sr. Manager, Customer Success

31
Lowest

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA

OtherCustomer Success ManagerManagerCustomer SuccessSenior
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5 0 0 27d ago
Dialpad
Dialpad·JapanJapan·Tokyo

Sr. Manager, Customer Success

OtherCustomer Success ManagerManagerCustomer SuccessSenior
31
Lowest
27d ago
5 views0 saves 0 applied

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA

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5 views0 saves0 applied
27d ago
HudlHudl·JapanJapan·Tokyo·On-site

Customer Success Manager II - Japanese Speaking

31
Lowest

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported,

Customer Success ManagerCustomer SuccessCustomerMid
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7 0 0 2mo ago
Hudl
Hudl·JapanJapan·Tokyo

Customer Success Manager II - Japanese Speaking

Customer Success ManagerCustomer SuccessCustomerMid
31
Lowest
2mo ago
7 views0 saves 0 applied

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported,

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7 views0 saves0 applied
2mo ago
BinanceBinance·Asia·Remote · APAC

Technical Support Engineer (Blockchain & Backend Development)

44
Low

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an

Technical Support EngineerCustomer SuccessTechnical SupportCustomerFull-Time: RemoteMid
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2 0 0 18d ago
Binance
Binance·Asia·Remote

Technical Support Engineer (Blockchain & Backend Development)

Technical Support EngineerCustomer SuccessTechnical SupportCustomerFull-Time: RemoteMid
44
Low
18d ago
2 views0 saves 0 applied

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an

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2 views0 saves0 applied
18d ago
BinanceBinance·Asia·Remote · APAC

Technical Support Engineer (Blockchain & Backend)

44
Low

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an

Technical Support EngineerCustomer SuccessTechnical SupportCustomerFull-Time: RemoteMid
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4 0 0 18d ago
Binance
Binance·Asia·Remote

Technical Support Engineer (Blockchain & Backend)

Technical Support EngineerCustomer SuccessTechnical SupportCustomerFull-Time: RemoteMid
44
Low
18d ago
4 views0 saves 0 applied

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an

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4 views0 saves0 applied
18d ago
C
Clovirtualfashion·JapanJapan·Tokyo·On-site

3D Design & Implementation Specialist, CLO

20
Lowest

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

OtherImplementation SpecialistCustomer SuccessFull TimeMid
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4 0 0 9mo ago
C
Clovirtualfashion·JapanJapan·Tokyo

3D Design & Implementation Specialist, CLO

OtherImplementation SpecialistCustomer SuccessFull TimeMid
20
Lowest
9mo ago
4 views0 saves 0 applied

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

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4 views0 saves0 applied
9mo ago
C
Clovirtualfashion·JapanJapan·Tokyo·On-site

User Success Manager, CLO (アパレル向け)

21
Lowest

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

OtherCustomer Success ManagerManagerCustomer SuccessFull TimeMid
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4 0 0 11mo ago
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Clovirtualfashion·JapanJapan·Tokyo

User Success Manager, CLO (アパレル向け)

OtherCustomer Success ManagerManagerCustomer SuccessFull TimeMid
21
Lowest
11mo ago
4 views0 saves 0 applied

CLO Virtual Fashionは独自のアルゴリズムに基づく3D衣装シミュレーションを強みに、アパレル製品のコンセプト企画からデザイン開発、生産、マーケティング、フィッティング、スタイリングまで、ファッションに関わるあらゆるサービスを提供します。 2009年に設立されたCLO Virtual Fashionは3D衣装シミュレーションに関する独自の技術をもとに、デジタルファッションのエコシステムを構築しています。 3DファッションデザインソフトウェアのCLO、Marvelous Designer、Jinnyや、デジタルファッションに特化したプラットフォームであるCLO-SET、CONNEC

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4 views0 saves0 applied
11mo ago
ForterForter·Tokyo·On-site

Customer Success Manager, Tokyo

31
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About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to

Customer Success ManagerCustomer SuccessCustomerMid
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3 0 0 ~1mo ago
Forter
Forter·Tokyo

Customer Success Manager, Tokyo

Customer Success ManagerCustomer SuccessCustomerMid
31
Lowest
~1mo ago
3 views0 saves 0 applied

About the role: The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to

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3 views0 saves0 applied
~1mo ago
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