Jobs in Accra, Greater Accra, Ghana

Summary This pivotal role is dedicated to overseeing the complete financial lifecycle for Telecel Ghana's customer base, specifically excluding postpaid and wholesale segments. The incumbent will direct the end-to-end process from order placement through billing and payment collection, ensuring the

About People and Partners Group People & Partners Group (PPG) is a leading Pan-African executive search and strategic human capital partner, headquartered in Accra, Ghana. We excel in placing C-suite and senior leaders across Africa and beyond, with a 98% retention rate, 15‑day completion timeline,

Key Responsibilities: ● Handle inquiries from GW drivers via calls and WhatsApp, providing prompt and accurate resolutions. ● Offer knowledgeable assistance to GW drivers, ensuring detailed and correct responses. ● Escalate driver issues beyond the control room’s capacity to relevant departments for

Role Purpose To lead the operation and continuous improvement of Telecel's charging, billing, mediation, intelligent network, and VAS platforms, ensuring service reliability, revenue assurance, excellent customer experience, and operational transformation through automation, innovation, and effectiv

About People and Partners Group People & Partners Group (PPG) is a leading Pan-African executive search and strategic human capital partner, headquartered in Accra, Ghana. We excel in placing C-suite and senior leaders across Africa and beyond, with a 98% retention rate, 15‑day completion timeline,

Job Purpose The Customer Acquisition Associate is responsible for acquiring new customers, converting leads into active riders/drivers, and supporting revenue growth by promoting the company’s mobility and leasing solutions. The role focuses on field and inbound sales, customer education, onboarding

Summary: The Digital Strategy Lead at Telecel is responsible for driving the company’s digital offensive to establish market leadership, deepen youth and digital culture engagement, and convert Telecel’s product strengths into measurable digital preference, adoption, and share-of-voice dominance. Th

About People and Partners Group People & Partners Group (PPG) is a leading Pan-African executive search and strategic human capital partner, headquartered in Accra, Ghana. We excel in placing C-suite and senior leaders across Africa and beyond, with a 98% retention rate, 15‑day completion timeline,

Job Purpose The Customer Support / IRC (Incident Resolution Center) Associate is responsible for handling customer and driver inquiries, complaints, and incidents across multiple channels. The role ensures timely resolution of issues, adherence to SLAs, and a positive customer experience while maint

Role Purpose As a member of the Executive Team, the Director of Legal will provide strategic leadership and counsel to the MD, CEO, Executive Team, Board, and business units on all legal, M&A, regulatory, governance, compliance, and risk matters. This position is accountable for setting the legal an

About People and Partners Group People & Partners Group (PPG) is a leading Pan-African executive search and strategic human capital partner, headquartered in Accra, Ghana. We excel in placing C-suite and senior leaders across Africa and beyond, with a 98% retention rate, 15‑day completion timeline,

Job Purpose The Training Associate is responsible for delivering high-quality training to drivers/customers to ensure they understand company processes, platform usage, safety standards, and performance expectations. The role focuses on onboarding training, refresher sessions, and continuous skills

Role Purpose Enterprise Business Director is responsible for the overall strategy, growth, and profitability of Telecel’s Business and Wholesale Segment. This includes large corporates, SMEs, government, Carrier and the Wholesale subsidiary through innovative ICT and connectivity solutions. The role

Summary: The Supply Chain Management (SCM) role is a strategic cornerstone within the organization, playing a pivotal part in risk and crisis management, financial performance, and operational resilience. The incumbent will lead the development and execution of comprehensive strategies across spend

Role Purpose The Fixed Propositions and Pricing Specialist will assist with the delivery and management of Fixed Broadband, Consumer Fixed Voice, Internet Café and other Wi-Fi products and services towards increasing overall revenue contribution to achieve business targets. This will be achieved thr

Role Purpose The Fixed Products, Proposition and Pricing Specialist is responsible for developing, managing, and optimizing fixed service products, customer propositions, and pricing strategies to drive revenue growth, profitability, and market competitiveness. Key Responsibilities Define, manage, a

Role Purpose The role is responsible for analyzing, designing, planning, optimization and governing the implementation of cost-effective On-Prem and Cloud IT Infrastructure solutions. Create, Maintain, Simplify and ensure Scalability, Security, Reliability, as well as cost‑efficient IT Infrastructur

Role Purpose Support the customer base management strategy for Telecel Ghana and delivery thereof through various customer value management activities and initiatives. Configure, execute, and monitor direct marketing campaigns that will maximise the customer’s lifetime value through increasing their

Role purpose: To deliver zonal key performance indicators (revenue, reloads, distribution, sales) and grow market share. Key accountabilities and decision ownership: The Regional Sales Manager is responsible for the growth of revenue in the region. To this end, the Manager is responsible for impleme

Summary: This role is pivotal in driving growth within the Enterprise Business Unit by leading strategic customer acquisition and expanding existing accounts to maximize revenue and market penetration. The role also involves cross-functional collaboration to ensure timely project execution, contract