OCEANIA/REGENT - SOMMELIER

• →Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location.
• →Supervising assigned personal with wine service in alternative dining locations.
• →Assisting the Head Sommelier with preparing the restaurant for service every morning, afternoon as required to ensured guest satisfaction.
• →Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice, up selling, suggesting and recommending.
• →Being aware of all events and activities on the ship at all times.
• →Making suggestions to the Head Sommelier when scheduling events.
• →Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity.
• →Resolving any passenger queries or questions, reporting immediately any guests ́ dissatisfaction to the Head Sommelier, so he/she can take action with effective discretionary guest recovery.
• →Ensuring compliance with company procedures, good stock control and accurate charging to accounts. Seeking every opportunity to up sale wines, without being pushy.
• →Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times.

• Completion of high school or basic education equivalency required.
• Advanced level of English
• Completed Sommelier trainings or certificates.
• Minimum 2 years of experience in wine service.
• Ability to pronounce properly wine regions, varieties and descriptions.
• Ability to deal with guests from different nationalities.
• Experience and/or training in the hospitality field considered a plus.
• Minimum age is 21 years old.
• No visible tattoo

Last updated: September 16, 2023

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https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions