People Operations Generalist

Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings.

Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output.

Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025.

We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh.

Abridge is looking for a People Operations Generalist to join our People team and keep our core People Ops work running smoothly: onboarding, benefits, workers’ comp, compliance, and HR support tickets. You’ll work closely with the Head of People Operations and the rest of the People team to keep things running smoothly and build processes that keep up as we scale.

This role suits someone who is proactive, moves fast, and brings solutions instead of questions. They’re resilient when priorities shift, comfortable with ambiguity, and have a bias for action. They enjoy owning the details, switching between tasks easily, and want to help scale People Ops at a fast-growing startup.

• Triage and respond to employee questions in our HR ticketing system quickly and accurately, and escalate when needed.

• Use Rippling day to day to manage employee data and pull reports. Spot data issues and fix them before they cause problems.

• Find recurring ticket themes and turn them into self-serve resources or process fixes.

• Own new hire onboarding from offer to first day, including paperwork, Rippling setup, and coordination with IT on devices and access.

• Make sure every new hire has a smooth, well-organized experience, and keep improving the experience as hiring accelerates.

• Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates.

• Lead compliance reporting requirements such as EEO-1 and state-specific filings, making sure submissions are on time and accurate.

• Maintain internal documentation (policies, calendars, audit trails) and build scalable processes that can flex with our team’s growth.

• Support audits and respond to regulatory inquiries with thorough, organized documentation and clear processes.

• Work with Payroll, Legal, Finance, and IT to give employees a seamless experience.

• Jump in wherever there’s an operational gap, and help bring clarity and structure as we grow.

• 3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles.

• Hands-on experience with an HRIS. Rippling is strongly preferred.

• Experience administering benefits and managing workers’ comp claims.

• Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates.

• The ability to prioritize on your own in a fast-paced environment where priorities shift.

• A proactive, solutions-first mindset. You notice gaps and fix them without waiting to be asked.

• High attention to detail and strong organizational skills.

• Excellent written and verbal communication. You can explain HR and compliance topics in a way employees understand.

• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees

• Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.

• Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.

• Paid Parental Leave: Generous paid parental leave for all full-time employees.

• Family Forming Benefits: Resources and financial support to help you build your family.

• 401(k) Matching: Contribution matching to help invest in your future.

• Personal Device Allowance: Tax free funds for personal device usage.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.

• Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.

• Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process.

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