People Operations Manager

Run core HR processes end to end, including PTO accruals, onboarding and offboarding

Coordinate and carry out People projects such as system updates or integrations; manage timelines, track progress, and escalate risks.

Act as the day-to-day administrator for the Southeast Asia region and first point of contact for People systems, keeping data accurate and resolving user issues.

Support People-related regional audits by gathering data, preparing analysis, and documenting findings.

Keep People operations compliant with relevant regulations and company policies, and keep process documentation up to date.

Spot gaps in current processes, propose improvements, and put approved changes in place.

Give employees and managers clear, timely guidance on HR policies, programs, and processes.

Experience with and proficiency in/with:

• Assist in administering Southeast Asia countries’ benefits, including supporting annual renewal process

• Supporting or coordinating compensation cycles

• Participating in or driving key components of People system such as data accuracy and efficient processes

• Rippling, Lever, Small Improvements, and CultureAmp or similar HR systems.

• Microsoft Office and Google Workspace, including strong MS Excel / Google Sheets skills

Strong analytical, troubleshooting, and problem-solving skills, with a high degree of accuracy and attention to detail.

Ability to work independently, prioritize competing tasks, meet tight deadlines, and proactively identify areas for improvement.

Minimum of 5 years of experience in People Operations, ideally within a multinational or startup environment.

Fluent English language proficiency is required for this role as we have a highly diverse and global business