Assistant Human Resources Director

• Direct Supervision: Provides leadership, oversight, and daily direction for Benefits Administration and Leave of Absence Administration staff and operations.
• Operational Flow & HRIS Management: Provides direction and support for HR Information Systems (UKG Pro/Ready), ensuring data management remains confidential and compliant with Salvation Army policy, as well as federal, state, and local laws. Supports HR team members in understanding Salvation Army operations and mission, fostering effective collaboration with field officers, program leaders, and employees. 
• Department Leadership & Coverage: Serves as the primary operational lead and acting department head in the absence of the DHRD, ensuring uninterrupted workflow, decision-making authority, and team supervision. 

• System Administration: Serves as the Divisional HRIS Super User for UKG Pro and Ready software; cross-trains and maintains a designated secondary super user to ensure business continuity during their absence.
• Testing & Upgrades: Prepares detailed testing plans and coordinates major system upgrades; acts as primary liaison with software vendors/contractors to troubleshoot and resolve issues.
• User Support & Training: Delivers consulting, system error troubleshooting, power query/SQL report writing, and training for staff and managers; maintains clear system documentation.
• Process Optimization: Solicits user feedback to identify process improvements, and process re-engineering opportunities.
• Data Security & Auditing: Ensures accurate employee records through regular data audits while maintaining strict data privacy and security standards, as well as assists field locations with timekeeping and PTO system inquiries.
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• Compliance & Audits: Conducts periodic HR data audits and alerts the DHRD to potential compliance risks (including FMLA, EEO, Equal Pay, and Affirmative Action).
• Policy Guidance: Partners with the DHRD advise managers on organizational policy matters (e.g., EEO, non-discrimination, harassment prevention) and recommend necessary policy enhancements to leadership.
• Notice Dissemination: Ensures all required non-discrimination notices and legal postings are properly disseminated across divisional publications, websites, and bulletin boards.
• Liability Reduction: Works proactively across all HR functional areas to limit potential organizational liability.

• Talent Acquisition Support: Partners with department heads to support talent acquisition, facilitating the recruitment and selection process through established divisional protocols as needed.
• Employee Relations Support: Assists management with complex employee situations, including workplace investigations, progressive discipline, layoffs, and terminations.
• Job Classification & Descriptions: Reviews and evaluates job descriptions in collaboration with department heads and Corps Officers to ensure appropriate classification, Legal/FLSA compliance, inclusion of required BFOQ qualifications, and elimination of bias.
• Divisional Liaison: Serves as an operational bridge between management and employees across DHQ and ministry units regarding HR processes; liaises with THQ HR as needed.
• Annual Compensation & Performance: Assists the DHRD with the CFC-approved annual compensation and performance management cycle (e.g., merit increase distribution and performance appraisal tracking).
• Organizational Restructuring Support: Assists the DHRD with location requests for staffing restructures.
• Forms & Onboarding Maintenance: Ensures all HR forms, onboarding/orientation materials, and recruiting resources remain current, functional, and distributed in advance to field personnel.
• General Support: Performs other duties as assigned by the Divisional HR Director or supervising Salvation Army Officer.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

• Bachelor’s degree in Human Resources or a related field with at least 5 years of progressive HR experience. Experience supervising or managing Benefits and Leave Administration is highly preferred.
• Strong knowledge of HR principles, practices, and procedures, with hands-on experience utilizing HRIS platforms (UKG Pro/Ready required; Dayforce or timekeeping systems a plus).
• High proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Proven ability to multitask and thrive in a fast-paced environment with frequently shifting priorities.
• Strong analytical and research skills, with the ability to evaluate data and develop valid conclusions, recommendations, and actionable plans.
• Proven ability to build trust, maintain high confidentiality, and exercise sound judgment and discretion.
• Excellent interpersonal and communication skills, with a track record of building positive working relationships.
• Creative, strategic, and logical problem-solver.
• Valid driver’s license with a clean driving record, able to obtain insurance clearances as determined by The Salvation Army's insurance company, and access to reliable transportation when a Salvation Army fleet vehicle is unavailable.
• Professional demeanor that reflects credit upon The Salvation Army and the Divisional HR function, inspiring the same in others. 
• As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 with recurrent training required every five years thereafter. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
• Must possess an understanding of and support the mission of The Salvation Army.

External candidates interested in this position please apply online at http://careers.salvationarmy.org. 

Internal candidates interested in applying for this position please apply at http://internal-usesalvationarmy.icims.com.              

Updated by the Divisional Human Resources Department on October 22, 2026.

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The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2699