HR Assistant or Coordinator

The HR Assistant or Coordinator will serve as primary point of contact for the Human Resources Office through email communication, phone, and walk-ins.  This position will assist employees, prospective employees, applicants and other guests with general HR and employment-related inquiries. An important responsibility of this role is to ensure accurate and up-to-date record-keeping and database and file management.

• Enthusiastically greet and assist employees, applicants and other customers who contact the Human Resources Office.
• Perform routine office duties, e.g. email management, filing, photocopying documents, sending/receiving faxes, ordering and maintaining inventory of office supplies, and maintaining electronic records, databases and files.
• Ensure employee files are accurately processed, filed and updated with proper employment paperwork in a timely manner.
• Assist with Form I-9 completion.
• Move completed and eligible applications forward to hiring managers in the ATS.
• Maintain HR bulletin board, which includes job listings, legal postings, and special announcements.
• Record and track missionary leave.
• Track international travel approvals and send travel assistance brochures to traveling employees.
• Record and track employee referrals.
• Assist Employee Success Manager (ESM) with exit paperwork set up and scheduling exit interviews.
• Process vision claims and solve vision claims issues.
• Complete accurate and timely onboarding and data entry for student contracts, student and temporary positions.
• Coordinate with Financial Aid on Federal Work Study positions.
• Complete verifications of employment for current and former employees.
• Serve as Events Coordinator – assist ESM and Benefits Manager with planning, promoting, set-ups and clean-ups for HR events, benefits-related special events, and training sessions sponsored by Human Resources. This may include Christmas Celebration, Convocation, Benefits Expo or Fair, Wellness Luncheons, all staff meetings, and other special events as assigned.
• Assemble benefits packets and maintain an adequate, current, and correct supply of benefits forms and packets.
• Assist ESM in preparing materials for training sessions, as needed.
• Maintain and update employment information on the HR portal, monitoring for accuracy, working links and opportunities for improvements.
• Develop and implement processes or procedures to maintain an effective and efficient office.
• Schedule appointments and meetings, as needed, for the VPHR and other HR Staff.
• Shall be ready, willing, and able to lead or contribute to Regent’s distinctly Christian activities, including worship and prayer services. Must be willing and equipped to perform other ministry activities such a leading devotions and Bible studies, giving communion, leading in prayer, providing spiritual ministry to other members of the community, sharing Regent’s religious beliefs with others, and modeling that everything one does is done “as to the Lord”.

• Minimum of two years college or comparable experience; Bachelor’s degree preferred
• Must have 2-3 years’ administrative experience in an office setting
• Must have demonstrated proficiency with Microsoft Office applications (Word, Excel, Outlook) is required
• Must have excellent written and verbal communication skills, including proper grammar
• Accurate data entry and filing skills are required
• Knowledge of Ellucian Banner and/or Cognos a plus

• Excellent interpersonal skills, including professional oral and written communication skills
• Ability to demonstrate a high level of initiative and a commitment to customer service 
• Ability to manage multiple tasks effectively despite interruptions
• Ability to work with minimal supervision as well as collaborate part of a team
• A high level of detail orientation with care and concern for accuracy and thoroughness
• Ability to serve as appropriate representative for the department and the university
• Ability to use discretion with confidential information as well as be able to provide diplomacy in sensitive matters
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.