HR Assistant & Payroll Clerk

The HR Assistant & Payroll Clerk supports the People Operations team with: preparing and checking payroll data for the US and Canada, and handling the administrative side of HR. That includes new-hire paperwork, employee records, benefits forms, and filing. You will work under the guidance of the Senior Manager, People Operations, and often be the first person employees contact with routine pay and HR questions. This role is a good fit for someone early in their payroll or HR career who wants hands-on experience in both.

Payroll Clerk (approximately 50%)

• →Full-time, Monday to Friday, in our West Palm Beach, FL office or Chandler, AZ. Workloads are heavier around payroll dates, year-end (December–February), and open enrollment.
• →Collect, review, and enter timesheets, hours, and pay changes ahead of each US and Canadian payroll cutoff.
• →Enter new hires, terminations, and pay, deduction, and direct-deposit changes in the payroll system.
• →Prepare commission, bonus, and expense reimbursement inputs for review.
• →Run pre-payroll audit reports and flag discrepancies for the Senior Manager to resolve before approval.
• →Help prepare off-cycle payroll inputs for final pay and severance.
• →Track deductions such as 401(k), RRSP, benefits, garnishments, and parking.
• →Assist with payroll-to-general-ledger reconciliations and gather support documents for Finance.
• →File and track payroll tax notices, agency letters, and audit requests.
• →Help with year-end tasks: W-2 and T4 data checks, Records of Employment (ROEs), and employee address updates.
• →Answer routine pay stub, direct deposit, and tax form questions, and escalate complex questions.

HR Assistant (approximately 50%)

• →Prepare and send new-hire paperwork, collect forms (I-9, W-4, TD1, direct deposit), and follow up on missing items.
• →Complete I-9 verification and E-Verify cases within required timelines.
• →Enter and update employee records in Rippling (HRIS) and keep personnel files complete and organized.
• →Set up orientation schedules, equipment, and system access requests with IT and hiring managers.
• →Process offboarding checklists, including access removal, equipment return, and exit paperwork.
• →Submit benefits enrollments, life-event changes, and terminations to carriers, and help reconcile monthly invoices.
• →Track leave and workers' compensation dates and paperwork for the Senior Manager.
• →Process employment verification requests and distribute required annual notices and postings.
• →Pull headcount, new-hire, and turnover reports.
• →Support HR programs such as open enrollment, performance review cycles, recruiting, and employee events.

Required

• 1–3 years of experience in payroll, HR administration, accounting support, or a similar office role.
• High school diploma or equivalent.
• Experience with an HRIS or payroll system (Rippling, ADP, Paychex, or similar).
• Strong data-entry accuracy and comfort with Excel or Google Sheets (sorting, filtering, basic formulas).
• Proven discretion with confidential employee and pay information.
• Ability to work full-time on-site in West Palm Beach, FL.

Preferred

• Associate degree or coursework in HR, accounting, or business administration.
• Exposure to multi-state US payroll or Canadian payroll.
• Experience with I-9 and E-Verify.
• FPC (Fundamental Payroll Certification) or a PHR

• Payroll inputs are complete, accurate, and submitted before every cutoff.
• New hires have all paperwork, I-9s, and system records done before their first day.
• Employee records and personnel files pass audit without gaps.
• Routine employee questions get a response within one business day.

• Detail-obsessed: you double-check numbers and catch issues before they reach an employee's paycheque.
• Organized under deadline pressure, with several payroll calendars running at once.
• Clear, friendly communicator who can explain pay and benefits in plain language.
• Process-minded: you document what you do and look for ways to automate it.

 Workloads are heavier around payroll dates, year-end (December–February), and open enrollment.