Human Resources Generalist (Mount Airy, NC)

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Position Summary
The Onsite HR Generalist is responsible for providing hands-on human resources support and serving as a trusted resource for employees, supervisors, and management. This position plays a key role in supporting daily HR operations, employee relations, recruitment, onboarding, benefits administration, performance management, training, and compliance with employment laws and company policies.
The ideal candidate is approachable, organized, detail-oriented, and comfortable working in a fast-paced, onsite environment. This individual will build strong relationships with employees and leadership while promoting a positive workplace culture, ensuring consistent HR practices, and supporting the overall success of the organization. Reports to an offsite HR Manager. 

Employee Relations & Engagement

• Serve as the primary onsite HR contact for employee questions, concerns, and workplace matters.
• Build positive relationships with employees at all levels of the organization.
• Provide guidance to supervisors and managers on employee relations, performance concerns, attendance, and policy interpretation.
• Assist with employee investigations, conflict resolution, corrective actions, and documentation.
• Promote employee engagement, recognition, retention, and a positive workplace culture.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee matters.

Recruitment & Onboarding

• Coordinate recruitment activities, including job postings, candidate screening, interviews, and communication with applicants.
• Partner with hiring managers to identify staffing needs and support timely hiring decisions.
• Coordinate new hire onboarding, orientation, and required employment documentation.
• Ensure completion of I-9 forms, background checks, and other pre-employment requirements.
• Support new employee integration and follow up to ensure a positive onboarding experience.

HR Administration & Compliance

• Maintain accurate and confidential employee personnel files and HR records.
• Ensure HR documentation and processes comply with applicable federal, state, and local employment laws.
• Assist with maintaining employee policies, procedures, and the employee handbook.
• Monitor employee attendance, leave requests, and other employment-related records.
• Support unemployment claims, employment verifications, and HR audits.
• Maintain accurate data within the HRIS and other HR systems.

Performance Management & Training

• Support annual and ongoing performance review processes.
• Assist managers with performance improvement plans and employee development initiatives.
• Coordinate employee training, compliance training, and required certifications.
• Identify opportunities to improve employee development and organizational effectiveness.

Workplace Safety & General HR Support

• Support workplace safety initiatives and collaborate with management on employee safety concerns.
• Assist with workers' compensation claims and return-to-work coordination.
• Maintain visibility and accessibility throughout the onsite work environment.
• Participate in HR projects, process improvements, and other duties as assigned.

Qualifications & Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• 2–4 years of generalist HR experience preferred.
• Working knowledge of employment laws, HR best practices, and employee relations.
• Experience with recruitment, onboarding, benefits administration, and HR documentation.
• Proficiency in Microsoft Office and HRIS systems.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to build relationships and work effectively with employees and leadership at all levels.
• Preferred Bilingual-Spanish and English speaking 

Key Competencies

• Communication: Communicates effectively and professionally with employees, supervisors, and leadership.
• Employee Advocacy: Maintains an approachable, employee-focused presence while balancing business needs.
• Problem-Solving: Exercises sound judgment and identifies practical solutions to workplace challenges.
• Confidentiality: Handles sensitive information with integrity and discretion.
• Organization: Maintains accurate records and effectively manages competing priorities.
• Accountability: Takes ownership of responsibilities and follows through on commitments.
• Adaptability: Responds effectively to changing business needs and priorities.

Work Environment & Physical Requirements

• This is an onsite position requiring regular presence and interaction with employees throughout the workplace.
• Must be able to work in an office and general operational environment.
• May require occasional walking throughout the facility and interaction with employees in various departments.
• Occasional flexibility in working hours may be required to support business operations and employee needs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

This is a full time position