Human Resources Coordinator, Mauritius Studio

Mauritius·Saint Pierremid

Hr GeneralistHuman Resources

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Quick Summary

Key Responsibilities

Serve as the primary HR point of contact for all Mauritius-based employees, handling day-to-day inquiries related to policies, employment conditions, leave, and general employee support.

Technical Tools

Hr GeneralistHuman Resources

Responsibilities

~4 min read

→Serve as the primary HR point of contact for all Mauritius-based employees, handling day-to-day inquiries related to policies, employment conditions, leave, and general employee support.
→Provide timely guidance to employees on HR processes. Escalate complex employee relations, compliance, or policy matters to the Talent & Culture Lead or Talent & Culture Head of Department as appropriate.
→Maintain a strong understanding of the employee lifecycle and ensure HR processes are consistently and appropriately applied across the Mauritius studio.
→Administer and maintain accurate employee records in the studio's HRIS, processing status changes, leave balances, and compensation changes, and other employment-related information.
→Generating reports and providing data as requested by the People & Operations Manager or TC leadership.
→Track and compile payroll data for Mauritius-based employees - including overtime, additional payments, and compensation - while performing comprehensive audits of vendor reports and authorizing final payments to ensure total accuracy.
→Assist with the hiring process for the MU studio by screening candidate applications and participating in interviews to evaluate fit and competency.
→Manage the full onboarding experience for new Mauritius hires, including preparation of work agreement particulars in compliance with the Workers' Rights Act 2019, orientation coordination, benefit enrollment, policy acknowledgement and first-90-day check-ins.
→Work closely with the Head of TC and the People & Operations Manager to design policies that align with legal standards and ethical practices and enforce compliance with labor laws, and create a positive workspace that promotes productivity and engagement.
→Act as the point of contact between the organization and external entities, public officials, government departments, and regulatory bodies.
→Administer leave programs in accordance with Mauritian law, including annual leave, sick leave, maternity and paternity leave, and any applicable special leave entitlements; ensure documentation and recordkeeping are current and compliant.
→Monitor applicable Mauritius employment legislation and work closely with the Head of TC to identify and implement any necessary updates or adaptations to local HR policies and practices. Support the Head of TC in maintaining local HR policies and procedures in alignment with Mauritius employment requirements and studio-wide standards, and works with People & Operations Manager to communicate approved policy changes and requirements to Mauritius employees.
→Escalate significant regulatory or legal matters to the Head of TC and other appropriate leadership.
→Track and administer statutory obligations including end-of-year bonus calculations, Portable Retirement Gratuity Fund (PRGF) contributions, and payslip compliance in accordance with the Workers' Rights Act 2019.
→Serve as the HR advisor and process owner for employee relations matters at the Mauritius studio.
→Support employee relations matters at the studio level, including responding to employee concerns, escalating to the TC HOD or studio leadership as appropriate.
→Assist with documentation and coordination of disciplinary, corrective action, performance improvement, and other formal employee processes.
→Coordinate offboarding for departing employees, including exit interviews, final pay calculations, statutory notice period compliance, and HRIS updates.
→Partner with the People & Operations Manager and IT to ensure appropriate operational transition, communication, equipment return, and other studio-level offboarding activities are completed.
→Process employment verification requests accurately and in a timely manner.
→Assist with engagement program coordination for the Mauritius studio, including scheduling, communications, and logistics for local and studio-wide initiatives.
→Partner with the People & Operations Manager to identify employee experience, engagement, retention, or workplace concerns and recommend appropriate HR solutions.
→Collaborate with the TC Lead and TC HOD to align Mauritius HR practices with studio-wide policies, flagging any local compliance considerations that may require adaptation.
→Participate in studio-wide TC initiatives and help ensure Mauritius employees have equitable access to applicable programs.
→Maintain familiarity with employee benefits offerings and serve as a knowledgeable first point of contact for Mauritius staff on benefits-related questions, escalating to the People and Operations Manager as needed.
→Maintain accurate and organized HR records in compliance with Mauritius statutory requirements and studio policies, including adherence to data privacy obligations.
→Work closely with the People & Operations Manager to ensure HR practices support the operational needs of the Mauritius studio while maintaining compliance with applicable employment requirements.
→Perform other related duties and tasks as assigned to support department and studio goals.

Requirements

~1 min read

2–4 years of HR experience, ideally within a Mauritius or regional context.
Working knowledge of the Mauritius Workers' Rights Act 2019 and the Employment Relations Act, including leave entitlements, work agreement requirements, termination and notice provisions, and statutory bonus obligations.
Experience maintaining HRIS platforms and employee records with strong attention to data accuracy.
Familiarity with PRGF contributions and pay slip compliance requirements under Mauritian law preferred.
Solid interpersonal and written communication skills in English; French proficiency is a strong asset given the local operating environment.
Ability to handle sensitive and confidential employee information with professionalism and discretion.
Comfortable working in a dual-reporting structure across time zones, with strong self-management and communication habits.
Experience in a creative, media, or production environment is a plus.
SHRM-CP, CIPD, or equivalent HR certification is a plus.