Employee Relations Specialist (Philippines)

Investigate employee complaints, incidents, and policy violations

Draft and issue Notices to Explain (NTE), conduct administrative hearings, and prepare Notices of Decision following the twin-notice rule and due process

Implement, communicate, and enforce company policies and the code of conduct

Review and update the employee handbook and HR policies in line with the Labor Code and DOLE issuances

Advise managers on disciplinary actions, performance concerns, and proper documentation

Maintain complete and confidential case records

Support SEnA/NLRC matters and coordinate with legal counsel when needed

Assist with offboarding and clearance for separations arising from disciplinary cases

Assist employees with SSS, PhilHealth, and Pag-IBIG benefit claims and loan applications, coordinating with payroll as needed

3-5 years of HR experience with a strong focus on employee relations and disciplinary management

Solid working knowledge of the Philippine Labor Code, DOLE regulations, and due process requirements

Proven experience drafting NTEs, hearing minutes, and Notices of Decision

Fair, discreet, and confident handling sensitive conversations

Excellent written and verbal communication skills in English and Filipino

Bachelor’s degree in Psychology, HR Management, Business, or a related field