Food & Beverage Service Expert (Part - Time) - London Marriott Hotel County Hall

At Marriott Hotels, we believe our legacy is built by the people who bring it to life every day. As part of a team that has helped shape the future of hospitality, you will be empowered to make an impact, share your ideas and elevate every guest experience. Whether you are developing your expertise, discovering a new role, moving between hotels or pursuing opportunities around the world, we support you at every stage of your journey. 

As part of the Marriott International family, Marriott offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   

The Food & Beverage Service Expert is responsible for creating memorable and unique dining experiences for guests through exceptional service delivery. This role goes beyond serving food and beverages by ensuring every guest interaction contributes to an outstanding experience, while maintaining the highest standards of quality, professionalism, safety, and hospitality. 

• →Welcome guests warmly and provide professional, attentive, and personalised service throughout their dining experience. 
• →Anticipate guest needs, respond to requests promptly, and resolve concerns using approved guest recovery processes. 
• →Communicate guest allergies, dietary requirements, and special requests accurately to the kitchen team. 
• →Set tables according to event requirements and Marriott service standards, ensuring all supplies meet quality expectations. 
• →Retrieve and deliver food and beverage orders efficiently while ensuring guest satisfaction throughout the meal experience. 
• →Process payments accurately and follow all cash handling, auditing, and accounting procedures. 
• →Maintain cleanliness of guest and work areas by following clean-as-you-go procedures and completing opening and closing duties. 
• →Collaborate with colleagues and other departments to ensure exceptional guest experiences and seamless service delivery. 

• Higher Education qualification, Diploma, or equivalent. 
• Minimum of 1 year of related Food & Beverage or hospitality experience. 
• Strong customer service orientation and interpersonal skills. 
• Excellent communication, listening, and English language proficiency. 
• Ability to work effectively as part of a team and build positive working relationships. 
• Strong multitasking and organisational abilities. 
• Dependable, professional, and positive approach to guest service. 
• Adaptability, flexibility, and the ability to perform effectively in a fast-paced environment. 
• No supervisory experience required. 
• Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.