Partner Management Manager

The Partner Management Manager will lead a high-value strategic distribution partnership, driving growth in merchant adoption, transaction volume, and revenue.
As the primary relationship owner, you will develop and execute initiatives that expand the partnership into new markets, industries, and product lines.
You will build trusted relationships with senior stakeholders and partner sales teams, ensuring strong alignment and sustained engagement.
Working across Product, Technology, Sales, Marketing, Risk, Credit, Analytics, and Customer Success, you will coordinate initiatives that deliver mutual business value.
The role combines commercial strategy, complex account management, performance analysis, and cross-functional program leadership.
You will also establish clear operating processes, monitor partnership performance, and turn business insights into actionable growth plans.
This is an opportunity to shape an important technology partnership in a fast-moving, remote-first environment

• 6+ years of experience working directly with B2B clients or strategic partners, ideally within a high-growth technology company.

• Background in strategic partnerships, business development, or enterprise account management.

• Experience in eCommerce, fintech, payments, or consumer financing is preferred.

• Proven track record of developing trusted relationships and managing large, complex partner accounts.

• Experience leading complex commercial negotiations and agreements, including competitive bids, renewals, and partnership expansions.

• Strong project and program management skills, with the ability to coordinate multiple cross-functional initiatives and balance competing priorities.

• Excellent written and verbal communication skills, including experience preparing proposals, memos, and business correspondence and presenting to senior audiences.

• Strong analytical capabilities, with the ability to evaluate business performance, identify risks and growth opportunities, and communicate findings effectively.

• Experience establishing and maintaining processes, program documentation, performance metrics, and reporting frameworks for complex partnerships.

• High level of organization, attention to detail, and sound judgment when managing competing demands.

• Proactive, adaptable, and accountable approach, with the initiative to take ownership beyond defined responsibilities when needed.

• Ability to influence internal and external stakeholders and build alignment around shared business objectives.