Shared Services Specialist

Shared Services Specialist provide support for the Workday or other related systems and business processes at the University of Wisconsin System Service Operations. This recruitment is seeking to fill four Shared Services Specialist positions that are considered fixed-term terminal and have an expected job end date at least 1 year from date of hire. These Shared Services Specialist will support the following areas:

• HR Services (two vacancies): This functional team focuses on tasks related to the HR areas. Tasks include, but are not limited to, HR business process management including troubleshooting, correction and uploading, recruitment assistance, performance management support, flexible work arrangement support, criminal background check, general reference check and misconduct reference check program management and other duties in support of HR business process management and HR projects.
• Payroll Services (one vacancy): This functional team focuses on tasks related to Time Administration, Leave, and Payroll. Tasks include, but are not limited to, working with employees and supervisors to enter and approve time, helping employees understand their leave benefits, check corrections, and performing other entry in support of payroll processing.
• Benefits Services (one vacancy): This functional team focuses on tasks related to benefits processing and administration. Tasks include, but are not limited to, reviewing and entering benefits enrollments, working with Employee Trust Funds (ETF) on employee benefits issues and corrections, reviewing and verifying benefits eligibility, running audit reports to identify and resolve discrepancies, maintaining current benefit records and changes, and performing other duties in support of accurate and timely benefits processing.

To ensure full consideration, submit required materials, a cover letter addressing your experience and education as it applies to all minimum and preferred qualifications (PDF format) and resume (PDF format), as soon as possible.  In your cover letter please indicate what position/s you are interested in.  Applicant screening will begin immediately and be ongoing through November 4, 2026. However, applications may be accepted until the position has been filled.

Questions may be addressed to angie.koppen@uwss.wisconsin.edu.

If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting uwshr@wisconsin.edu. 

This offer of employment is conditional pending the results of a criminal background check and a reference check process that includes questions regarding employee misconduct, sexual violence, and sexual harassment. If you have prior work history within the past 7 years with the Universities of Wisconsin, your personnel file will also be reviewed for employee misconduct. If the results are unacceptable, the offer will be withdrawn or, if you have started employment, your employment will be terminated.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on, before, or after the effective date of appointment.   

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7). 

The Universities of Wisconsin provides statistics on campus crime in its Annual Security Report.  For more information on university campus statistics see https://www.wisconsin.edu/compliance/clery/.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.