Customer Supply Chain Senior Analyst - Mandarin Support

• Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues.

• Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery.

• Work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data.

• Align customers and internal teams with business goals to drive growth and achieve targets.

• Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance

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• Bachelor's degree preferred. Business, Economics or Supply Chain concentrations preferred.

• Minimum 2 years related experience are preferred.

• Strong communication and teamwork abilities.

• Proficient in Excel with the ability to analyze complex data.

• Experience in managing stakeholders and interacting directly with customers is required.

• Capable of quickly understanding issues and driving solutions.

• Experienced in operating SAP/ similar MRP systems.

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