Senior Manager, Client Partnerships

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. 

The Advisory capability within Avalere Health is focused on the intersection of business strategy, public policy, and patient access. Based in Washington, DC, we work with a diverse range of clients spanning pharmaceuticals, biotech, health plans, government, providers, advocacy and patient groups, and other organizations who seek to improve the healthcare system. Avalere’s experts span 150+ staff drawn from Fortune 500 healthcare companies, the federal government (e.g., CMS, OMB, CBO, Congress), top consultancies, and nonprofits. The firm offers deep substance and perspective on the full range of healthcare business issues. 

Avalere is seeking a Sr. Manager to join our Client Partnerships team, the sales function that drives sales, business development, and revenue generation for the Advisory team. This role focuses on Avalere's Core accounts, where we have established client relationships. The Sr. Manager will be the primary commercial point of contact for an assigned set of Core accounts, with responsibility for growing repeat business, engaging new buying centers, bringing in more of the firm's practices, and closing larger engagements. The Sr. Manager is a partner to Subject Matter Expert (SME) colleagues across our Policy, Evidence & Strategy, and Market Access practices and is the chief person responsible for driving the commercial aspect of client interactions, including representing Avalere's services, understanding client needs, translating client needs to a compelling proposal, and navigating client procurement to a closed sale.

•    Own the relationship and account plan for an assigned set of Core accounts.
•    Proactively identify new opportunities within assigned Core accounts, including new buying centers and new client needs.
•    Grow repeat business by staying close to client priorities and building on completed work.
•    Bring in more than one practice (Policy, Evidence & Strategy, Market Access) per account where the client need supports it.
•    Pursue larger, multi-workstream engagements, not only single projects.
•    Lead aspects of proposal development, including organizing pursuit teams and contributing to pricing strategies, to address client needs.
•    Collaborate with subject matter experts to translate client needs into compelling proposals and solutions.
•    Coordinate opportunity teams to execute on account goals efficiently.
•    Complete a monthly pipeline plan (sales to date, gap to goal, current pipeline, three actions) with your manager, and measure progress against quarterly and annual targets.
•    Keep Salesforce current and accurate for every opportunity you own; use tools like ZoomInfo, Outreach.io, and LinkedIn, and share best practices with the team.
•    Share account insight with practice leaders and the Client Partnerships team, and support continuous improvement of sales processes.
•    Represent Avalere at industry events and professional conferences to deepen relationships with Core clients.

•    Bachelor's degree (and/or equivalent years of experience)
•    Significant knowledge of the life sciences industry, including how biopharma companies make decisions on policy, evidence, and market access
•    5+ years’ experience in a high-performance sales organization 
•    Proven success achieving individual sales targets over multiple years
•    Track record of growing existing client relationships and closing six-figure engagements
•    Strong understanding of the sales environment, including sales content, tools and training
•    Experience with customer relationship management (CRM) platforms (e.g., Salesforce), content management, and learning management systems
•    Demonstrated ability to build internal relationships with sales and marketing
•    Excellent written and verbal communication skills

Additional Skills & Competencies
•    Experience in preparing and proofing documents for senior-level audience
•    Demonstrated ability to be flexible in a fast-paced environment
•    Strong ability to multi-task and can prioritize work streams effectively under deadline, with timely execution and resolution of action items
•    Highly organized with strong project management skills
•    Exceptional communication skills
•    Ethical, confident, and creative, with a persistent "can do" attitude
•    Commitment to working in a team environment with an emphasis on collaboration and maintaining positive relationship with colleagues and clients to achieve solutions-oriented goals
•    Proactive mindset and approach, ability to think several steps ahead of known client and teammate needs, and suggest improvements to existing processes
•    Open to feedback and learning; willing to coach and teach others
•    Familiar with developing and maintaining sales plans, managing multiple initiatives/work streams simultaneously preferred
•    Advanced Microsoft Office skills such as PowerPoint, Excel, and Word

Note: Candidates without a background in life sciences are unlikely to advance in the selection process.