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Bizlibrary16mo ago
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USD 90000–100000/yr

Client Account Executive

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OtherClient Account Executive
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Quick Summary

Overview

Job Type: Full-Time We are seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business. In this role,

Technical Tools
OtherClient Account Executive
Job Type: Full-Time

We are seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business. In this role, you will be responsible for reducing churn, identifying and closing expansion opportunities, and cultivating strong relationships with senior-level stakeholders to ensure long-term customer success. You’ll blend proactive risk management with a consultative sales approach, serving as a trusted advisor to our clients while contributing to overall revenue growth and strategic account health. 
 
#LI-REMOTE
  • Customer Retention & Risk Management  
  • Execute strategies to improve gross retention (reducing churn) and net retention (expansion growth).  
  • Proactively identify and mitigate at-risk accounts, ensuring long-term customer success.  
  • Monitor customer health scores, product adoption, and renewal risks.  
  • Upsell & Expansion 
  • Identify, qualify, and close upsell and cross-sell opportunities within a defined book of business. 
  • Effectively manage the upsell pipeline, ensuring a formalized sales process is followed.  
  • Add revenue to the overall book of business through existing customer growth. 
  • Executive-Level Customer Communication  
  • Build and maintain high-level relationships with customer executives to ensure alignment on strategic goals.  
  • Ensure consistent communication with customer executives to strengthen long-term partnerships.  
  • 3+ years of experience in account management, customer success, or sales   
  • Experience selling into HR decision makers and navigating complex stakeholder environments  
  • Experience selling SaaS or a subscription-based business required.  
  • Strong experience with CRM (Salesforce preferred) and customer success data analysis  
  • Exceptional executive communication skills, with the ability to influence at all levels. 
    • Benefits:
    -Work from anywhere within the US for most roles
    -Competitive Salary 
    -Medical, Dental, and Vision Insurance 
    -Flexible PTO 
    -401K - 100% vested with ~4% match 
    -12 Paid Holidays 
    -Company Laptop 
    -Reimbursement for home office expenses 
    -Employee Referral Bonuses 
    -Short-Term and Long-Term Disability Insurance 
    -FSA & HSA Options 
    -Life Insurance 
    -Personal and Professional Development 
    -Employee Assistance Program (Mental Health) 
    -Parental Leave + baby bonus 

    Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Open to applicants worldwide

    Listing Details

    Posted
    April 22, 2025
    First seen
    June 16, 2026
    Last seen
    September 4, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    36%
    Scored at
    June 16, 2026

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    Client Account ExecutiveUSD 90000–100000
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