Inside Sales Representative

Inside Sales Representative

Our client is a well-established plumbing supplies company, with over 35 locations in the state. They are currently looking to hire an Inside Sales Representative to assist customers with in-depth product knowledge and ensure quality service.

• Competitive annual base salary, a comprehensive benefits program, including medical, dental, and vision insurance with prescription coverage.
• 401(k) and retirement cash account plans to help you save for the future.
• Life insurance coverage to provide financial security for you and your loved ones.
• Pre-tax flexible spending accounts for healthcare and dependent care expenses.
• Well-established company with ample opportunity for professional growth.

• Engage and support customers throughout their purchasing journey, providing exceptional service and guidance.
• Efficiently process sales orders, ensuring precision and attention to detail.
• Offer customers comprehensive and up-to-date information about product specifications and pricing, empowering them to make informed decisions.
• Collaborate with the team to deliver outstanding customer service, handling phone inquiries and addressing customer needs with enthusiasm and expertise.
• Maintain a visually appealing and well-stocked display area, showcasing diverse range of plumbing supplies and ensuring customers have easy access to what they need.
• Prepare orders for delivery with utmost accuracy, ensuring items are carefully selected and properly packaged for shipment.
• Adhere to company policies when processing cash sale returns and efficiently manage refund paperwork.
• Sustain a well-kept and hospitable counter area, cultivating an inviting environment that amplifies the overall customer experience.

• Completion of high school or an equivalent level of education.
• 1+ years of wholesale distribution and plumbing industry experience.
• Excellent customer service and communication skills, and strong relationship- building abilities.
• Capability to assess customer needs, propose profitable resolutions, and skillfully concluding sales transactions.
• Ability to safely maneuver a forklift and handle diverse material-handling equipment.
• In-depth understanding of the product line or the capability to quickly gain comprehensive knowledge.
• Ability to navigate essential computer functions, along with working knowledge of Microsoft Office suite.
• Demonstrate a proactive attitude and willingness to support team members in various tasks as needed.