SALES MANAGER Hyatt Centric Wall Street New York

At Hyatt Centric Wall Street New York, we believe exceptional group experiences begin long before guests arrive. They begin with talented sales professionals who know how to build relationships, uncover opportunities, and create memorable experiences for every client.

We're looking for a passionate, results-driven Group Sales Manager who thrives on developing new business, growing existing accounts, and delivering outstanding service from the first inquiry through the final departure.

If you're a hotel sales professional who enjoys winning business, exceeding revenue goals, and partnering with an exceptional operations team, we'd love to meet you.

As our Sales Manager, you'll be responsible for generating group business that drives occupancy and revenue while delivering a seamless client experience.

• Prospect and develop new group accounts across multiple market segments
• Respond promptly to RFPs and sales inquiries
• Convert leads into confirmed business through consultative selling
• Negotiate contracts that maximize revenue and profitability
• Develop strategic account plans for key clients
• Maintain a healthy sales pipeline through proactive prospecting

• Become a trusted partner for meeting planners and corporate clients
• Conduct engaging hotel site tours
• Host client meetings and networking events
• Maintain strong relationships before, during, and after each program
• Generate repeat business and referrals through exceptional service

Work closely with:

• Operations
• Revenue Management
• Catering & Events
• Front Office
• Food & Beverage

to ensure every group experience exceeds expectations.

You'll monitor room blocks, pickup, concessions, and opportunities to maximize revenue while ensuring flawless execution.

• Manage your assigned accounts
• Maintain accurate forecasting and sales activity
• Keep CRM and sales systems current
• Analyze production and booking pace
• Identify opportunities to increase revenue
• Meet and exceed monthly and annual sales goals

• Minimum 2 years of hotel group sales experience
• Proven success selling group business
• Strong negotiation and closing skills
• Outstanding relationship-building abilities
• Excellent written and verbal communication skills
• Highly organized with exceptional attention to detail
• Ability to manage multiple accounts in a fast-paced environment

• Hyatt Hotels experience strongly preferred
• Experience with corporate, association, SMERF, government, or other group market segments
• Experience using Hyatt sales platforms, Cvent, Delphi, or similar hotel sales systems
• Knowledge of the New York City hospitality market

Located in the heart of Lower Manhattan, Hyatt Centric Wall Street offers a unique blend of upscale hospitality, modern accommodations, and exceptional service. Our team is passionate about creating memorable guest experiences while fostering a collaborative and rewarding workplace culture.

You're more than a salesperson—you build partnerships.

You enjoy connecting with people, solving problems, and creating value for clients while helping your hotel achieve exceptional results. You bring energy, professionalism, and a passion for hospitality every day.