Carrier Sales Representative

Carrier Sales Representative -- Corporate Office -- Covington, KY

BM2 Freight Services, Inc is a full-service transportation solutions provider specializing in moving North American freight. We offer full-truckload (van, flatbed, and refrigerated) freight, LTL freight, intermodal, and expedited services all over the 48 states and Canada.

Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.

• →Check Calls: Setting reminders to call carriers for load updates and document in TMS.
• →Schedule Appointments: Work with Account Representative to accommodate customer’s deadlines. Schedule appointments for carriers to arrive at the shipper or receiver location. Reschedule when necessary.
• →Communication: Effectively, efficiently, and concisely communicate with Account Representatives in a team-oriented environment in order to cover customer loads. Share responsibilities for any customer loads that occur after regular working hours. 
• →Customer Service: Provide exemplary customer service even when faced with disgruntled carriers.
• →Build Carrier Network: Onboard new carriers, develop preexisting carrier relationships, and offboard carriers when necessary.
• →TMS: Document all progress, updates, reminders, etc. in our TMS at all times. Training provided. No previous experience is necessary.
• →Cover Loads: Negotiate rates with carriers, provide carriers with pertinent information regarding loads, ensure all loads are successfully completely professionally and on time, apply conflict-resolution skills to solve issues as they arise, and assist in maintaining customers’ satisfaction, submit BOLs to accounting for processing.

• Bachelor’s degree
• 1 - 2 years or more of previous carrier sales experience
• Proficient written and verbal communication
• Excellent attention to detail and problem-solving/ analytical skills
• Multitasking and technological skills
• Excellent customer service skills
• Proven experience with high call volume in a sales environment

• $43,000 - $50,000 base salary + commission
• Paid parking
• Monday – Friday 8 AM - 5 PM weekly schedule
• Free gym membership after 90 days of employment
• Updated, modern corporate office at riverfront location
• Opportunities for advancement
• On-site pantry and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity/paternity leave

BM2 Freight Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.