Bosta11mo ago

Senior Account Manager (Logistics Field)

Egypt·CairoFull-timesenior

SalesOperationsAccount Manager

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Quick Summary

Overview

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best.

Technical Tools

b2bcustomer-successecommerce

About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

The Role!

This is the ideal role for someone with B2B customer success experience, who’s looking for their first steps towards account management. You’ll collaborate closely with other members of the Commercial team to ensure that our partners are set up to be successful.

As an Account Manager, you will be one of the pioneering members who are responsible for managing a defined portfolio of major clients and positively contribute to expanding business relations and the retention of existing clients.

Job Code:

New 2026COMM-002

Be the primary point of contact and build long-term relationships with clients.

Help the clients through email, phone, online/virtual presentations, screen-share and in person meetings.

Develop a trusted advisor relationship with key accounts, client stakeholders.

Ensure the timely and successful delivery of our solutions according to clients’ needs and objectives.

Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

Forecast and track key account metrics/goals.

Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

Monitor and analyze customer’s usage of our service.

Liaise between the customer and internal teams.

3+ years of experience in a similar role in the shipping/logistics field is a preferable.

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.

Proven ability to manage multiple tasks at a time while paying strict attention to detail

Excellent listening, negotiation, and presentation skills

Excellent verbal and written communications skills

Self-motivated and able to thrive in a results-driven environment

Natural relationship builder with integrity, reliability, and maturity

Ability to prioritize among competing tasks.

Critical thinking and problem-solving skills.

Excellent time management skills.

Keen attention to detail and adherence to deadlines.

Experience with CRM system is a plus.

Able to work in a start-up field.

Location & Eligibility

Where is the job

Cairo, Egypt

On-site at the office

Who can apply

Listed under

Egypt

Listing Details

Posted: June 24, 2025
First seen: March 26, 2026
Last seen: May 31, 2026

Posting Health

Days active: 66
Repost count: 0
Trust Level: 31%
Scored at: June 1, 2026

Signal breakdown

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Bosta

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Bosta is a pioneering tech-driven logistics company providing next-day delivery services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE.

Employees

350

Founded

2017

Jobs

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