Account Manager

Bradken is equipping the resource sector to sustainably advance society.

As an Account Manager, you will be joining a global leader in the design, manufacture, and supply of wear products and services for mining equipment.

Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.

You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.

As our Account Manager, you will be primarily at one of the largest Gold Mines in Mauritania, operating on 12 days On and 9 days Off rotation schedule. This is a highly remote, challenging, and rewarding position in the Sahara Desert, requiring a candidate who thrives on autonomy, Self-discipline, technical problem-solving and a challenging environment.

• →Core Account Management: Administer our key account customer.
• →Onsite Problem Resolution: Act as the primary technical point of contact for the customer, diagnosing equipment failures, resolving problems with GET, Buckets, and Undercarriage directly on-site, and driving technical solutions.
• →Commercial & Planning: Achieve budgeted sales and gross margin targets, prepare accurate sales forecasting, manage costs, and handle contract management.
• →Product Expertise: Drive aftermarket sales by demonstrating deep technical knowledge of Bradken's manufacturing and product line, coordinating technical insights with the customer.
• →Reporting: Report to the in-country Regional Sales Manager, ensuring alignment on strategy and performance.

You possess the "Challenge, Customer, Communication" mindset and a proven ability to perform in demanding, remote environments.

• +3 years of experience of commercial or technical experience (e.g., Account Manager, Technical Sales Engineer) specifically within Mining, Heavy Equipment, or Industrial Wear Parts sectors.
• Capability to understand technical issues related to GET, Buckets, or Undercarriage.
• Technical trade background or a tertiary qualification in Engineering (Mechanical/Mining).
• Ability to do Budgeting, Forecasting, and use CRM platforms (Salesforce proficiency preferred).
• Fluency in English is required, and Native or Advanced French (Français) is critical for effective day-to-day operations and stakeholder communication in Mauritania.
• Proven ability to adapt to a remote, rotational work schedule and manage the unique demands of a highly remote site in Northwest Africa.

This isn't just a job; it's a strategic international appointment within the powerful structure of Hitachi Construction Machinery. We offer a challenging, long-term opportunity where your expertise directly impacts a key global mining operation. We value your unique technical skillset and reward your commitment to excellence on the frontline.