Client Partner

This role helps to build high-value, long-term relationships with clients. From winning new clients through to growing existing clients you will focus on delivery indispensable client relationships and performance. You represent Brainlabs as a ‘window’ through which excellent strategy, planning and media solutions are delivered. You run the client account with flawless execution, being a key stakeholder for the client. You deliver high quality client delivery and responses and commercial success for Brainlabs.

• Pitch and help win new clients in your area of sector/vertical expertise.
• Help deliver strategic client growth plans for your clients, growing additional client revenue by up/cross-selling Brainlabs solutions, products and services, tailored to your client vertical. 
  
• Understand your clients business and ensure the SOW is fulfilled. 
• Exercise judgement in creating solutions for clients.
• Develop your portfolio of client case studies and articles promoting Brainlabs solutions.
• Actively anticipate client challenges and build tailored strategy, planning and activation solutions. 

• Has significant experience of delivering full service strategy, planning and activation solutions to clients. 
• Has a media agency background. 
• Has proven client leadership skills and are already be a trusted advisor to a number of clients.
• Has applied knowledge of how marketing/media effectiveness links directly to business growth and financial success for clients.
• Is a great storyteller and presenter with proven pitch experience.
• Is a brilliant communicator, relationship builder and capable of translating challenges into real media solutions.
• Is a natural problem solver who enjoys providing solutions for clients.
• Understands full end-to-end workings of a full-service media agency and how component parts work to deliver an integrated solution.

• You will live our culture code every day!
• You’ll become an indispensable trusted, strategic adviser to your clients.
• Award wins for your client solutions 
• Minimum 7+ TRR scores or CSAT
• Internal profitability metric hit such as DLM, revenue targets 
• A growing portfolio of revenue across your client or portfolio of clients 
• Evidence of broad revenue sources for your client via multiple Brainlabs products 
• Increasing profile in the media world in your sector/marketing prompting Brainlabs and your client success 
• Be revenue hungry and pitch successfully
• Make your client stakeholders famous and successful!

We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.

A note on our offices: We pride ourselves in being a company with an office-centric culture and, for the majority of roles we expect people to be in commuting distance of the office and come in for around 3 days per week. 

Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

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