Account manager

• Order management role with a client-facing component and light sales responsibility
• Experience in countertops, kitchen and bath, cabinetry, kitchen remodeling, or a closely related industry is required
• Manage quotes, scheduling, documentation, and communication across multiple active projects
• Clear path to leadership, with growth into a management role within 12 months

Great In Counters is hiring an Account Manager to join the Providence team. This role is ideal for someone who already understands the kitchen and bath, cabinetry, remodeling, or countertop world and knows how to keep orders, timelines, and customer communication moving in the right direction.

This is primarily an order management role, with a touch of sales. You will help guide projects from early client communication through scheduling, documentation, coordination, and final installation. You will be a key point of contact for customers and partners, while also helping keep internal teams aligned.

If you have worked in countertops, cabinetry, kitchen and bath, remodeling, or a related residential interiors business, and you are strong with details, follow-through, and client communication, this could be an excellent fit.

Great In Counters (GIC) is a Providence-based stone and countertop company supporting residential clients throughout the region. The team delivers a high-touch experience, with strong coordination between sales, templating, fabrication, and installation.

• →Order and project coordination from welcome call through final installation
• →Client communication that keeps homeowners and partners informed and confident
• →Quote support, scheduling, approvals, and project documentation across multiple active jobs
• →Coordination between customers, internal teams, and outside partners to prevent missed details and delays

• →Serve as a primary point of contact for clients and partners throughout the life of each project
• →Manage lead intake and help generate accurate quotes
• →Guide customers through expectations, templating, design changes, approvals, scheduling, and closeout
• →Schedule templates, inspections, fabrication, and installations
• →Maintain clean, accurate documentation of project status and activity in internal systems
• →Ensure fabrication and installation teams have complete specs, notes, and documentation before work begins
• →Provide a high level of customer support so clients feel informed and taken care of throughout the process
• →Support light sales activity as needed, while keeping the main focus on order management and coordination

• Experience in countertops, kitchen and bath, cabinetry, kitchen remodeling, or a closely related residential interiors industry is required
• Stone and countertop industry experience is especially valuable
• Strong organization and attention to detail across multiple active jobs
• Clear, professional communication with a customer-first mindset
• The ability to manage orders, scheduling, and documentation without letting details slip
• Follow-through and accountability, especially when priorities shift
• Motivation to grow into a leadership role within 12 months

• Fully on-site in Providence, RI
• Full-time schedule

Submit your resume and a short note on why this role interests you. Please include a quick summary of your experience in countertops, kitchen and bath, cabinetry, kitchen remodeling, or a related field. If you have managed orders, scheduling, or customer communication in that type of environment, we would especially like to hear about it.

Bronwick helps people like you find the best jobs in the stone industry. We handle hiring for over 100 shops around the nation. We know this industry and we know the path to advancing in your career. We’re here to make the hiring process easier. Apply now to get started.