Payroll Coordinator

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

We are seeking a highly analytical, compliance-driven Payroll Coordinator to oversee payroll operations. Our ideal candidate will be responsible for Full-Cycle Payroll Processing. In this role, you will lead the end-to-end processing of hourly and salaried payrolls while driving operational excellence through robust internal controls and advanced data reconciliation. As a key member of our collaborative 6-person payroll, you will ensure absolute accuracy, strict regulatory compliance, and seamless cross-functional alignment.

• Accurately process, verify, and finalize complex multi-frequency payrolls for both hourly and salaried employees.
• Leverage hands-on expertise in ADP Workforce Now (WFN) to maintain employee records, manage system configurations, and process structural adjustments.
• Address escalated employee and management inquiries with a high degree of professionalism, discretion, and confidentiality.
• Advanced Excel (VLOOKUPs, data validation) to audit time-tracking data and eliminate anomalies prior to final transmission.
• Complete monthly and year-end reconciliations, balancing payroll registers, cash flow reports.
• Identify opportunities to strengthen internal controls, minimize payroll risks, and optimize data workflows.
• Partner constructively within a payroll team, sharing insights to maintain balanced workloads and ensure seamless operational coverage.
• Collaborate closely with teams, HR, Finance, and Commission team to streamline data transfers and resolve complex exceptions.

• 7+ years of progressive, full-cycle payroll processing experience within complex corporate environments.
• Active Payroll Compliance Professional (PCP) designation is required.
• Proven, hands-on administrative expertise in ADP Workforce Now (WFN) or other payroll systems.
• Reporting, data validation, auditing and formulas (VLOOKUPs,).
• Strong computer skills with proficiency in Microsoft Office Suite
• Thorough, up-to-date working knowledge of Canadian payroll legislation, provincial tax rules, and CRA regulations.
• Exceptional attention to detail, strong problem-solving capabilities.
• An uncompromised commitment to handling sensitive financial data with total integrity.
• Ability to work in a fast-paced environment and be a self-starter.
• Excellent communications skills, verbal and written.
• Effective time management skills and highly organized.