People Operations Generalist

This role serves as a strategic People Operations partner responsible for fostering a positive employee experience and supporting organizational effectiveness through employee relations, performance management, employee engagement, workforce analytics, and policy administration. The People Operations Generalist partners with leaders across the center to provide guidance on employee relations matters, conduct workplace investigations, support performance improvement initiatives, and promote a culture of accountability, inclusion, and engagement. This position is responsible for analyzing and reporting workforce metrics, identifying trends, and providing data-driven recommendations to support operational and talent decisions. In addition, the role serves as the primary liaison between the center and the People Operations Support Center for benefits, leave administration, workers' compensation, unemployment, and HRIS-related matters, ensuring timely resolution of colleague needs. The People Operations Generalist also oversees the implementation, communication, and consistent application of center-level policies and procedures in alignment with Devereux National policies, regulatory requirements, and organizational best practices.

Leads implementation and administration of center-level policies consistent with Devereux National policies and regulatory requirements. Ensures compliance with federal, state, and local employment laws. Recommends process improvements that enhance efficiency, compliance, and the employee experience. Supports audits, investigations, training, and special People Operations initiatives.

• Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
• Generous paid time off (PTO) and paid sick leave,
• 403 (b) retirement plan.
• Employee Assistance, wellness and work/life balance programs.
• Extensive opportunities for training, development and professional growth.
• Dynamic and supportive working environment.

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.    

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.  

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time. 

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;  

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services. 

• Student loan debt assistance, tuition reimbursement and continuing education assistance. 

• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage. 

• Employee assistance / work-life balance program.