Service Sales Representative - Automated Logic

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SalesAccount Executive

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Quick Summary

Key Responsibilities

Generate service contract renewals and support recurring revenue streams. Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.

Technical Tools

SalesAccount Executive

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have

helped customers, including small businesses to Fortune 500 corporations, operate their buildings more

efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and

maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that

supports the buildings and industry of today and tomorrow requires a wide range of talents and skill

Sets.

As a Service Sales Representative, you will play a crucial role in expanding Automated Logic’s (ALC) customer base and consistently exceeding sales targets. We are seeking a proactive self-starter who thrives in a fast-paced environment, excels at consultative relationship-building, and delivers exceptional customer service. In this role, you will establish strategic business relationships that drive outside sales performance while gaining hands-on experience to build a successful, long-term sales career.

We are seeking a Service Sales Professional supporting various Outside Sales activities and customer relationship management for Automated Logic. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance. This position is field-based, candidates must reside in or near Wallingford, CT, to accommodate regular local client visits.

Responsibilities

~1 min read

Responsibilities include, but not limited to:

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Generate service contract renewals and support recurring revenue streams.
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Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.
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Educate clients on new products and services within the automation portfolio.
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Assist in onboarding new customers or transitioning from installation to service agreements.
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Track service contracts, warranties, and maintenance schedules.
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Report on service sales pipeline and forecast revenue.
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Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
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Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
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Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
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Coordinate with project managers to meet customer expectations.
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Customer service mindset with a sales-driven approach.

Requirements

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High School Diploma/GED or completion of an accredited trade/technical school program
1+ years of B2B or direct sales experience
Ability to travel locally to client sites and facilities as required by job duties.

Bachelor’s Degree in Mechanical or Electrical Engineering, Industrial or Construction engineering, Business, or Accounting,
3+ years of HVAC controls or building automation sales experience.
Proven sales or hands-on experience in Building Automation Systems (BAS), HVAC controls, commercial construction, electrical, or plumbing trades.
Strong technical aptitude with the ability to read and interpret engineering blueprints, mechanical drawings, and system schematics.
Ability to convert complex technical features (e.g., BAS integration, air quality controls) into compelling financial and operational value propositions for clients.
Experience uncovering upsell opportunities for add-on solutions, including remote monitoring tools, software analytics platforms, and retrofits.
Proficiency using CRM systems (e.g., Salesforce) to track leads, manage recurring contract renewals, and maintain accurate revenue forecasts.
Skill in navigating long sales cycles, managing pricing discussions, and securing long-term service agreements with building owners and facility managers.
Ability to communicate complex technical concepts clearly and effectively to diverse stakeholders, from C-suite executives to facility engineers.
Demonstrated ability to work alongside field technicians, project managers, and engineering teams to identify service leads and execute client handoffs.
Strong organizational skills to balance high-volume administrative contract tracking with proactive sales outreach and client visits.

The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.