Account Manager

Cenveo is a leading North American manufacturer of envelopes with over 100 years of experience and approximately 30 billion envelopes manufactured annually. We are seeking an experienced Account Manager with print knowledge preferred for Cleveland, OH (other applicable areas).

Cenveo offers a competitive salary along with comprehensive benefits package.

The Account Manager acts as the primary service contact responsible for managing the customer relationship for key strategic accounts. This includes timely and accurate pricing, order entry and tracking, inventory management, problem resolution, handling customer inquiries, and providing world class customer service.

The Account Manager has firsthand knowledge of the essentials of assigned key accounts. The ideal candidate is adept in principles of costing, knowledgeable of print and related products, machine capabilities, market segments, and outsourcing partnerships.

Includes functions which are normally performed by persons holding this title. However, these functions may be reassigned to other employees as part of a "Reasonable Accommodation" under the ADA.

• →Other duties as assigned and/or required.

• Environment is typically general office, may spend short periods in the manufacturing environments
• Exposure including but not limited to dust, dirt, high noise levels and variations in temperature.
• Occasional exposure to one/more unpleasant or hazardous conditions.

INDCVOP

Requirements:

• Bachelor's degree or equivalent
• Five (5) years of customer service and/or sales experience in the graphic arts or printing industry (preferred)
• Exceptional verbal and written communication skills, interpersonal, problem-solving and analytical skills.
• Solid attention to detail, excellent time management and organizational skills.
• Strong understanding of customer and market dynamics and requirements.
• Product knowledge of print and print-related services; Thorough understanding of pricing/proposal methods.
• Demonstrated problem solving and negotiation skills.
• Demonstrated ability to gather, submit detailed business information/ analysis, pricing; present solutions.
• Must be able to thrive in a high pressure, fast paced environment.
• Proven ability to work well with client service staff, customers, all levels of the organization.
• Willingness to travel as needed.