Sales Development Representative

You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

People move between channels, platforms, apps and physical locations without thinking about it. Wherever your journey starts and wherever it continues, our goal is simple and ambitious: “Enable growing businesses to serve, sell, interact and engage through one Global AI Powered Customer Engagement Platform. We connect conversations, customer data and payments with AI Agents, so that businesses all over the world can grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

Now, we’re looking for a Sales Development Representative to join the team and to help develop our business in the Belgium market!

We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform. That is our mission for 2026.

• Focus on becoming a skilled sales professional while working with our cutting-edge Global AI-Powered Customer Engagement Platform. You’ll start by learning about our innovative solutions, such as HALO, AI Customer Service Cloud, Business Messaging, and many more. And you’ll learn how they transform the way businesses communicate with their customers. You’ll explore the Belgian market, identify opportunities, and build a strong sales pipeline. Collaborating with the Belgian sales team, you’ll engage with prospects, understand their challenges, and show them how CM.com’s platform can make a real difference. By the end of your first year, you’ll have developed the expertise to help businesses embrace AI and revolutionize their customer engagement strategies.

• Work closely with the Belgian Sales Team
  You’ll join a vibrant and ambitious group working to drive opportunities and close deals. You’ll have a buddy to guide you through your journey, ensuring that you learn, grow, and succeed in your role.

• Improve processes using AI, automation, and smart tooling
  You’ll leverage AI and automation to streamline prospecting, optimize workflows, and enhance the efficiency of your sales efforts.

• Make decisions fast, test ideas, and learn from what doesn’t work
  You’ll have the freedom to experiment with new approaches, adapt quickly, and continuously improve your strategies.

• Help shape how this role will look a year from now
  This is a dynamic role where you’ll have the opportunity to rethink workflows, explore new technologies, and contribute to the evolution of CM.com’s sales strategy.

• Success is measured by impact, not by perfect plans
  Your contributions will directly impact CM.com’s ability to grow in Belgium, helping businesses communicate effectively and elevate their customer engagement.

• A bachelor’s or master’s degree in Sales, Marketing, or a similar field of work.

• Gained some experience in a sales/business development role with a focus on B2B outbound prospecting.

• A self-starting and team player mentality

• Worked with CRM tools.

• Excellent written and verbal communication skills.

• Fluency in Dutch and English, proficiency in French is an absolute plus!.

We believe honesty creates better matches. So here it is:

• You work on-site with your team; collaboration happens face to face.

• Priorities shift quickly, and we move forward before everything is finished or polished.

• AI will change how your role looks, fast. Some tasks you do today may disappear next year.

• You’re skilled in using AI tools like Claude Cowork to modernize workflows and stay ahead.

• For this position, we can only consider candidates who already hold a permanent work and residence permit for Belgium.

If that excites you, you’ll probably feel at home here. If you’re looking for predictability and fixed boundaries, this may not be the right place.