Sales Development Representative

We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.

“The entire customer journey. One platform”

Every CM.com colleague, connects to our 4 shared values:

Drive & Lead: You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow & Learn: You like to experiment, learn continuously and actively share knowledge and insights with others.

Together & Care: You value the social side of work, you show genuine interest and care about one another’s well-being.

Speed & Change: AI fundamentally changes how work is done. You embrace change and you love working in a high paced environment.

The Sales Development Representative owns outbound lead generation for CM.com's Event marketing and Ticketing products across the DACH region. You will help event organisers build the best fan experiences with CM ticketing, event apps and AI event marketing/service solutions We already work for the biggest names in live events, think of Tomorrowland, Loveland, Ziggo Dome, F1 Dutch Grand Prix, and more.

This is a first or second step in your commercial career, with real autonomy and a clear path forward. The SDR will work directly with Theresa in Berlin (Account Executive), backed by both sales teams in Volkach and all CM.com colleagues worldwide.

• Generate qualified leads through outbound calls, personalised emails, social selling, and key industry events

• Research prospects and identify how CM.com's AI-powered platform can create value for their business

• Master Salesforce, Outreach, and LinkedIn Sales Navigator to consistently hit your targets

• Identify key decision makers, qualify budget, and hand off sales-ready opportunities to your Account Executive

• Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.

• A Bachelor's or Master's degree

• Experience in a commercial role, preferably in events (music or sports), technology, or leisure

• Driven to build a career in (software) sales — or ready to make your first career switch

• Strong communicator who views 'No' as just the beginning and uses creativity to push forward

• Fluent in German and English

• Genuinely curious about AI: you experiment with tools like ChatGPT or Copilot and you're open to working differently as they improve

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

We work on-site, move fast, and expect you to bring your own thinking. Priorities shift, AI is actively changing how we work and we embrace that reality. If that sounds like a great environment to you, we'd love to hear from you.

Note: For this position, we can only consider candidates who already hold a permanent work and residence permit for the offices listed.