Principal Total Rewards Specialist

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

• →Own end-to-end U.S. and Canadian benefits operations, including vendor coordination, eligibility and data updates, escalated employee questions, audits, reconciliations, invoice review, and administration workflows.
• →Partner with the international benefits lead to support global benefits operations, including vendor and broker coordination, employee inquiries, program documentation, data reconciliation, process improvements, and renewals or new program implementations.
• →Support compensation and equity operations by organizing market data, preparing and supporting benchmarking analysis, preparing compensation cycle templates, tracking and recommending offers and adjustments, and assisting with equity reporting and salary range updates.
• →Partner within People Ops to improve onboarding and offboarding workflows, documentation, ticket triage, employee lifecycle processes, and employee support, stepping into execution work as needed in a lean team environment.
• →Build and maintain SOPs, templates, knowledge base content, recurring audits, and operational reports that improve accuracy, consistency, and visibility across benefits, compensation operations, and People Ops.
• →Identify opportunities to strengthen vendor performance, data integrity, compliance controls, and employee experience, and help implement pragmatic improvements over time.

• 8+ years of hands-on experience in benefits administration, Total Rewards operations, People Operations, or HR operations in a fast-paced organization, including direct ownership of recurring processes and workflows.
• Demonstrated experience with U.S. and Canadian benefits, including open enrollment, vendor or broker coordination, employee escalations, audits, reconciliations, and ongoing administration.
• Exposure to compensation and equity operations such as survey submissions, market data organization, compensation cycle support, equity administration, or recurring HR data analysis and reporting, with advanced Excel skills.
• Strong operational judgment and attention to detail, with a track record of managing multiple priorities, deadlines, and stakeholders with limited oversight.
• Comfort collaborating with HRIS, payroll, finance, legal, People Ops, and international partners, and navigating shared ownership across these teams.
• Strong written communication skills, with the ability to create clear employee-facing resources, process documentation, SOPs, and internal guidance.
• Experience supporting distributed or global teams, and comfort working across time zones and geographies.
• A continuous improvement mindset, with openness to iterating on processes, tools, and documentation to better support a scaling company.

• Experience in a high-growth or technology-focused company, especially with remote or hybrid workforces.
• Experience standing up or refining HR or benefits processes during periods of organizational change (such as M&A, new country launches, or system implementations).
• Familiarity with HRIS, benefits administration platforms, and reporting tools commonly used in global HR environments.
• Direct involvement in compensation or equity cycles (e.g., annual merit, promotion cycles, equity refresh).

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

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All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.