Account Manager - Supplemental Benefits-2

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Meet with clients regularly to review business status, open issues, and opportunities, including monthly and quarterly business reviews
• Serve as the internal voice of the client to champion enhancements and program needs that improve the experience
• Work cross-functionally with IT, Inventory, Development/Implementation, Finance, and Operations to support client and program needs
• Review and operationalize plan/program contracts for new and existing clients
• Develop and maintain a strong understanding of product offerings to effectively answer client questions, provide guidance, and support issue resolution
• Navigate a dynamic, entrepreneurial team in an evolving space while balancing communication, stakeholder management, and timelines
• Analyze, and interpret data from multiple sources to deliver meaningful insights, support ad hoc reporting requests, and develop expertise in new reporting platforms and datasets

• 3-5 years of experience working on cross-functional teams or in a client facing relationship centric role
• Demonstrated ability to own initiatives end-to-end and drive measurable business outcomes
• Proven ability to influence cross-functional teams without direct authority
• Strong communication skills with ability to synthesize and present insights
• Ability to travel on a limited basis (10-15%)
  

• 3-5 years of experience in account management, consulting, project management, corporate healthcare, or provider/payer functions, with demonstrated experience managing operational processes, client deliverables, and cross-functional initiatives
• Proven ability to independently manage client relationships and serve as a trusted advisor and primary point of contact for assigned accounts.

• Bachelor’s degree or equivalent experience 

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.