Commercial Manager

Netherlands·Amsterdammid

SalesCommercial Manager

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Overview

Commercial Manager Amsterdam 32-40 hours Introduction Are you a commercially driven professional who thrives on building strong partnerships and turning strategy into growth? At Cygnific,

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SalesCommercial Manager

Are you a commercially driven professional who thrives on building strong partnerships and turning strategy into growth? At Cygnific, we are looking for a Commercial Manager who will play a key role in expanding our portfolio by acquiring new clients.

As Commercial Manager, you realise our growth ambitions by contracting new brands within the Cygnific portfolio. In close cooperation with the Director Business Development, Technology & Brands and the Manager Brands, you develop, implement, and execute our commercial strategy, leading to the acquisition of new brands.

University thinking and working level.
A proven track record in winning trust, building relationships, and successfully closing sales deals.
Experience in a commercial and service-oriented business environment.
A good understanding of the customer contact sector, including its business rationale and pricing models.
Affinity with Customer Contact Centres and a strong passion for Customer Experience.
Fluency in both Dutch and English, written and spoken.
Strong communication skills, both verbal and written.
An extravert personality with strong connection skills.

You combine these with the ability to make impact, build and maintain strong relationships, exercise sound judgement, navigate organisational dynamics, translate vision into strategy, remain customer- and result-oriented, think creatively, and communicate effectively by asking the right questions to be more than just a partner.

What We Offer

~1 min read

✓A salary range between €5600 - €6600 gross per month (based on 40 hours per week);

✓A one-year contract with the prospect of long-term collaboration;

✓25 vacation days based on full-time employment;

✓Hybrid working;

✓Travel allowance (€0.19 per km, max. 50 km one way) or full reimbursement of public transport with an NS Business Card;

✓Work-from-home allowance of €2.45 per day;

✓Holiday allowance, festive end-of-year bonus, pension plan, bicycle plan, and the opportunity to enjoy discounted KLM flights after one year of employment (these benefits are offered at KLM’s discretion and may be subject to change);

✓Working from abroad (max. 3 times per year for 4 weeks, after completion of the trial period; specific rules apply);

✓Training and development opportunities;

✓A pleasant and inspiring (newly renovated) workplace at Westerpark, Amsterdam;

✓Social events such as an annual party, Cygnific BBQ, and Friday XXL drinks every three months;

✓Start date: As soon as possible.

Cygnific is a proud subsidiary of KLM. With an international team of colleagues from over 30 countries, we provide 24/7 customer contact in more than 10 languages via phone, email, social media, and chat. We operate from the Netherlands, Curaçao, and the Philippines.
Our mission? To make every interaction unforgettable. We believe in teamwork, having fun, and helping each other grow. Diversity isn’t a trend for us, it’s who we are.

Apply now via the apply button.
If you have any questions, feel free to reach out to Sophie van Daalen (Manager Recruitment) at Sophie.van.daalen@cygnific.com.