Senior Account Manager - Senior Care

• Location: Remote (25% travel)
• Department: Account Management
• Reports To: Senior Director, Customer Experience
• FLSA Status: Exempt

• Own and execute account expansion strategy across assigned Senior Living clients, with a strong focus on upsell, cross-sell, and multi-solution adoption.
• Identify growth opportunities using CRM data, usage insights, and client business objectives; build and maintain a robust expansion pipeline.
• Drive revenue outcomes by managing quota-based growth targets, including expansion ARR and MRR growth.
• Partner strategically with clients to understand operational and technology needs, aligning DAS Health solutions including managed IT, cybersecurity, cloud, and EHR support.
• Collaborate closely with Customer Success, Sales, Marketing, and Product teams to unlock growth opportunities and support expansion initiatives.
• Conduct strategic business reviews focused on growth opportunities, performance insights, and expansion planning (vs. only relationship check-ins).
• Leverage CRM tools to track pipeline, forecast growth, and prioritize expansion opportunities.
• Maintain strong executive relationships while positioning DAS Health as a strategic partner for long-term growth.

• 8+ years of experience in account management, sales, customer success, or growth-focused roles.
• Proven track record of driving revenue growth within existing accounts through upselling and cross-selling strategies.
• Experience owning or contributing to revenue targets tied to account expansion.
• Experience in Senior Care/Senior Living, healthcare, or regulated environments strongly preferred.
• Strong understanding of B2B sales and growth strategies, ideally within MSP or healthcare IT environments.
• Proficiency with CRM platforms (e.g., Salesforce) and a data-driven approach to account growth.
• Strong executive presence with the ability to influence stakeholders and drive strategic conversations.

DAS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by federal, state, or local laws.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruitment@dashealth.com.

Nothing in this job posting or description guarantees employment for any specific period or under any specific terms. Employment with DAS Health is "at-will."