Account Manager — Warp

Location: New York City, NY (Onsite, 5 days/week)
Compensation: $106,700 – $180,800 OTE (70/30 split) + equity
Employment Type: Full-Time

Warp is building autonomous employee operations infrastructure — payroll, tax compliance, benefits, IT, and HRIS management — with AI as the primary operating layer, not an add-on feature. A direct challenger to legacy platforms like ADP, Paylocity, and Paychex, Warp assumes full liability for payroll compliance without operating as a PEO.

Company metrics:

• Processes hundreds of millions in payments
• 1,000+ active companies
• 5x+ year-over-year revenue growth for two consecutive years
• 20%+ month-over-month growth currently
• ~$25M+ raised — backed by Sound Ventures, Y Combinator, SV Angel, Homebrew Capital, Dropbox founders, and Replit founders
• Team of ~40 in NYC, scaling toward 100

This is Warp's first dedicated Account Manager hire — a true quota-carrying retention and expansion role, not traditional customer success. You'll own a multimillion-dollar book of 30–40 strategic accounts and have direct influence on building the AM function from scratch. Fintech experience strongly preferred.

• Own 30–40 strategic enterprise and mid-market accounts
• Drive retention and expansion revenue (~50/50 split)
• Own upsell and expansion cycles from opportunity creation through signed contract
• Run executive-level QBRs
• Identify churn risk and execute retention saves
• Convert month-to-month customers to annual contracts
• Partner with Product, Support, and Engineering on escalations
• Help build the AM playbook from zero as the function scales

• 2–3+ years B2B account management or new business sales
• Ideal progression: SDR/BDR → AE → Account Manager
• Owned quota, retention, and expansion across a true book of business
• Executive stakeholder communication and QBR ownership
• Data-driven customer recommendations
• Fintech experience strongly preferred
• Willing to work onsite in NYC 5 days/week

Strong signals include backgrounds from Ramp, Brex, Rippling, Mercury, and modern fintech SaaS — particularly AMs with closing muscle, expansion-heavy account ownership, early-stage startup GTM experience, and consistent quota overachievement.

• Pure customer success profiles with no quota ownership
• Ads or media AM backgrounds
• Candidates with no fintech exposure
• Pure AEs with zero AM retention experience
• Remote-only candidates

1. Pending approval
2. Application review
3. Hiring manager screen
4. First round
5. Take-home
6. Second round
7. CEO final
8. References
9. Offer

• Role is fully onsite in New York City — 5 days/week — please only apply if you can commit to this

Shortlisted candidates will be contacted by David Joseph & Co., the recruiting partner managing this search on behalf of Warp.