Account Manager

Dealerships move fast—and we're looking for an Account Manager who can keep up. Someone who connects easily with people, follows through, and turns a client relationship into a lasting partnership.

In this remote role, you'll be the go-to contact for dealership accounts, working with owners, general managers, and department leaders to understand their goals, solve challenges, and help them get more value from our partnership.

If you speak dealership, thrive on making things happen, and believe a great account manager does more than just check in, you could be our kind of person.

• →Own the relationship. Build trust with dealership clients through consistent communication and dependable follow-through.
• →Get new accounts rolling. Coordinate onboarding, set expectations, and help clients start strong.
• →Know what matters. Understand each dealership's priorities, challenges, and definition of success.
• →Make every conversation count. Lead account reviews that connect results to practical next steps.
• →Solve problems. Work with internal teams to answer questions, resolve issues, and keep commitments on track.
• →Spot opportunities. Identify ways to expand partnerships when additional solutions fit a client's needs.
• →Stay ahead of the curve. Recognize account risks early and take action to support retention.
• →Keep the details tight. Maintain accurate account notes, activities, and follow-ups in the CRM.

• Experience in account management, customer success, or relationship-driven sales.
• Automotive industry experience, preferably working directly with dealerships or supporting them through a vendor or service provider.
• An understanding of dealership operations and the people who make them run.
• Strong communication skills—you're comfortable leading a video call, discussing results, and navigating a tough conversation.
• A proactive approach. You don't wait for a client to chase you.
• The organization and self-discipline to manage multiple accounts in a remote environment.
• Confidence using CRM systems, video conferencing, and everyday business tools.