Outside Sales Representative

The company is seeking a sales professional who can combine field prospecting, showroom sales, relationship development, construction knowledge, estimating, and account management to support continued growth.

Position Summary Superb Flooring & Design is seeking a driven, resourceful, and relationship-focused Outside Sales Representative to generate new business and develop a profitable portfolio of flooring customers throughout Southeast Michigan. This is a hunter-oriented sales position for someone who is comfortable prospecting, making outbound calls, visiting construction sites, meeting builders and contractors, networking in the community, following up consistently, and closing their own business. The representative will receive access to company resources, referral opportunities, an established showroom, and a small portfolio of existing or assigned accounts. However, the primary expectation is that the new hire will independently build a pipeline and acquire additional customers. The successful candidate will manage most opportunities through the full sales cycle, including prospecting, discovery, product consultation, estimating, proposal preparation, closing, backlog monitoring, and customer relationship management. Leadership will provide additional support for major commercial negotiations and complex contracts. Flooring experience is helpful, but broader construction, building materials, home improvement, estimating, or field-sales experience may also translate well into the position.

Compensation and Benefits Compensation · $50,000 annual base salary. · Uncapped, performance-based commission. · Total earning potential of approximately $50,000 to $150,000+ annually. · Earnings increase based on the volume, profitability, and value of business generated. · Sales representatives receive credit for qualifying repeat business from accounts they develop. · An auto allowance is provided for approved business-related travel. Important Commission Timing Candidates should understand that flooring and construction sales can involve longer project cycles. · Residential and retail opportunities may close and install relatively quickly. · Builder and commercial opportunities may take several months from initial prospecting to installation and payment. · The typical ramp-up period is approximately 60 to 90 days. · Some new-construction accounts may require four to six months before projects are completed and commission is realized. · Shorter-cycle residential and referral opportunities may help generate business while larger commercial and builder accounts develop.

Benefits · Health insurance. · Dental insurance. · Vision insurance. · 401(k) plan with company match. · Paid time off. · Training and professional development. · Free food and snacks. · Auto allowance.

Work Arrangement and Territory Primary Office This position is based at the company’s Troy, Michigan location. The representative is expected to: · Begin most workdays at the Troy office. · Spend time in the showroom, completing estimates, preparing proposals, following up with customers, and managing the pipeline. · Leave the office as needed for prospecting, customer appointments, job-site visits, networking events, and account-development activities. · Maintain a consistent physical presence at the office during the initial onboarding and ramp-up period. Limited work-from-home flexibility may become available in the future, but candidates should apply with the understanding that this is primarily an on-site and field-based position. Territory The representative will develop business throughout Southeast Michigan. Potential coverage may extend: · North toward Flint. · West toward Lansing. · South toward the Ohio border. · Throughout Metro Detroit and surrounding communities. Accounts are assigned by customer relationship rather than through completely exclusive geographic territories. The company also considers the representative’s location when distributing leads and referrals to avoid unnecessarily inefficient travel.

Key Responsibilities New Business Development · Independently generate new flooring business throughout Southeast Michigan. · Prospect builders, developers, contractors, property managers, designers, commercial organizations, and homeowners. · Conduct outbound calls, canvassing, door-to-door outreach, job-site visits, networking, and referral-development activities. · Identify active construction, renovation, turnover, and property-improvement opportunities. · Approach decision-makers confidently and professionally. · Build and maintain a consistent pipeline of qualified sales opportunities. · Follow up repeatedly and strategically until prospects are ready to move forward. · Convert new relationships into recurring accounts and long-term revenue. Account and Relationship Development · Manage a portfolio of assigned and self-generated accounts. · Build trusted relationships with builders, contractors, property managers, developers, designers, and homeowners. · Serve as the primary sales contact for assigned customers. · Learn each customer’s flooring needs, project pipeline, timelines, budget considerations, and service expectations. · Maintain contact with existing customers to generate repeat business and referrals. · Monitor developing projects and identify future opportunities. · Represent the company professionally at customer locations, model homes, construction sites, and community events. Full-Cycle Sales Management · Manage approximately 90% of assigned opportunities from initial contact through closing. · Conduct discovery conversations and determine customer requirements. · Recommend flooring products and project solutions. · Schedule site visits and measurements. · Prepare or coordinate estimates, proposals, and pricing. · Present solutions and respond to customer questions. · Negotiate and close residential, builder, contractor, and commercial opportunities. · Coordinate additional leadership support for major commercial contracts. · Maintain accurate notes, follow-up activities, and opportunity stages. · Track sold projects through scheduling, material receipt, installation, and final handoff. Flooring and Construction Estimating · Review project plans, measurements, specifications, materials, labor requirements, and installation conditions. · Prepare or assist with accurate flooring estimates. · Measure rooms, job sites, and project areas when required. · Calculate quantities, waste factors, transitions, accessories, preparation requirements, and installation needs. · Review estimates for accuracy before presenting proposals. · Identify conditions that may affect project cost, schedule, labor, or materials. · Collaborate with leadership and operations on complex commercial estimates. Strong estimating skills are a significant advantage and may result in accelerated consideration. Product Consultation · Develop knowledge of hard-surface and soft-surface flooring products. · Explain product features, performance characteristics, installation considerations, maintenance needs, and appropriate applications. · Assist customers in selecting flooring based on budget, design, durability, and project requirements. · Maintain familiarity with industry trends and available products. Hard-surface flooring is currently the primary growth category. Experience with products such as hardwood, luxury vinyl plank, tile, laminate, and related surfaces is preferred. Knowledge of carpet and other soft-surface products is also valuable. Showroom and Residential Sales · Assist customers who visit the company showroom. · Conduct product consultations and identify customer needs. · Develop retail and residential opportunities that complement longer-cycle builder and commercial business. · Schedule appointments, measurements, and follow-up conversations. · Convert showroom traffic and referrals into completed sales. Commercial and Builder Sales · Develop relationships with home builders, general contractors, property managers, developers, and commercial decision-makers. · Pursue recurring flooring opportunities and multi-project accounts. · Participate in meetings involving major contracts. · Collaborate with company leadership on pricing, negotiations, and agreements for large commercial projects. · Support opportunities ranging from residential projects to commercial contracts valued in the hundreds of thousands or millions of dollars. Project Coordination and Handoff · Tentatively schedule sold projects and monitor the sales backlog. · Confirm that required materials, measurements, approvals, and customer information are complete. · Communicate job requirements clearly to operations. · Coordinate the final handoff as the project approaches installation. · Remain involved in the customer relationship even after operations assumes day-to-day installation coordination. · Help resolve sales-related concerns and protect the long-term account relationship. Networking and Community Engagement · Represent Superb Flooring & Design at local business and construction-industry events. · Participate in Home Builders Association activities, Chamber of Commerce events, charity events, golf outings, and other networking opportunities. · Build relationships that increase company visibility and generate referrals. · Serve as a knowledgeable and professional face of the organization in the community.

Required Qualifications Must-Have Requirements · Previous outside sales, business development, canvassing, door-to-door sales, construction sales, home-services sales, or comparable customer-acquisition experience. · Demonstrated willingness to generate new business independently. · Strong verbal, written, interpersonal, and presentation skills. · Confidence approaching strangers, contractors, business owners, and decision-makers. · Ability to manage the full sales cycle and close business. · Strong follow-up habits and pipeline discipline. · Ability to manage an assigned territory and schedule with limited supervision. · Valid driver’s license. · Reliable personal vehicle. · Ability to travel throughout Southeast Michigan. · Comfort working in the office, showroom, field, and active job-site environments. · Strong critical-thinking, logical-thinking, and problem-solving abilities. · Ability to learn a complex operating system and internal sales processes. · Resilience when facing rejection and extended sales cycles. · Professional appearance and customer-facing presence. Preferred Qualifications · Flooring sales experience. · Construction, building materials, home improvement, interior design, property management, or contractor-sales experience. · Flooring or construction estimating experience. · Ability to read plans, drawings, measurements, scopes of work, or project specifications. · Experience selling hard-surface flooring products. · Experience with carpet and other soft-surface flooring products. · Existing relationships with builders, developers, contractors, designers, or property managers. · Experience managing B2B and residential customers. · Experience selling long-cycle construction projects. · Familiarity with job-site conditions, project schedules, subcontractors, and installation coordination. · Track record of meeting sales, pipeline, activity, and revenue targets. · Experience participating in industry associations or local networking organizations.

First 30 Days During the first 30 days, the new representative will focus primarily on onboarding, systems training, product education, and understanding company processes. Initial priorities include: · Completing access setup for email, software, operating systems, and company equipment. · Learning the company’s sales and operating platform. · Understanding internal estimating, ordering, scheduling, and installation workflows. · Learning the showroom and available flooring products. · Becoming familiar with the company’s customers, vendors, operations team, estimating resources, and leadership. · Reviewing assigned accounts and referral opportunities. · Understanding Southeast Michigan’s builder, contractor, commercial, and residential markets. · Beginning structured prospecting and relationship-development activities.

Ramp-Up and Performance Expectations First 60 to 90 Days · Demonstrate working proficiency with company systems and processes. · Develop sufficient flooring and construction knowledge to hold credible customer conversations. · Establish a consistent prospecting routine. · Begin developing a qualified sales pipeline. · Follow up on assigned accounts and available referrals. · Conduct customer and job-site meetings. · Prepare increasingly accurate estimates and proposals. · Begin closing shorter-cycle opportunities. Four to Six Months · Produce measurable new business. · Maintain an active pipeline across residential, builder, contractor, property-management, and commercial segments. · Develop recurring sources of referrals. · Manage sold projects and backlog effectively. · Build a portfolio of repeat customers. · Demonstrate progress toward total earning potential through consistent production.

Core Competencies · Outside Sales · New Business Development · Flooring Sales · Construction Sales · Territory Development · B2B Sales · Residential Sales · Commercial Sales · Builder Sales · Contractor Relationships · Property Management Sales · Flooring Estimating · Construction Estimating · Account Management · Full-Cycle Sales · Lead Generation · Cold Calling · Canvassing · Door-to-Door Sales · Consultative Selling · Pipeline Management · Negotiation · Closing · Relationship Management · Critical Thinking · Problem Solving · Job-Site Sales · Referral Development

Ideal Candidate Profile The ideal candidate: · Has a true hunter mentality and enjoys creating opportunities. · Does not wait for leads to arrive. · Is comfortable making cold calls and visiting businesses or job sites. · Can handle rejection without losing motivation. · Is highly competitive and financially motivated. · Manages time, appointments, follow-up, and pipeline activity independently. · Understands construction environments and can communicate credibly with builders and contractors. · Is capable of learning flooring products and estimating processes. · Enjoys both B2B and residential sales. · Can balance office work, showroom consultations, field prospecting, networking, estimating, and account management. · Takes ownership of customer relationships from the first conversation through project completion. · Can solve problems quickly when project conditions or customer priorities change. · Wants uncapped earning potential and understands that meaningful income requires consistent production.

What Success Looks Like A successful Outside Sales Representative will: · Build a strong pipeline of new opportunities throughout Southeast Michigan. · Develop recurring relationships with builders, contractors, designers, property managers, and commercial customers. · Convert company referrals and assigned accounts into sales. · Generate new business independently. · Prepare accurate estimates and professional proposals. · Close most assigned opportunities without requiring extensive leadership involvement. · Maintain an organized backlog and coordinate effectively with operations. · Produce repeat business from accounts they develop. · Participate actively in networking and community events. · Demonstrate consistent activity, follow-up, revenue growth, and account development. · Progress toward annual earnings of $100,000 or more through strong performance.

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