Docsumo1mo ago

Account Manager – North America

RemoteFull-timemid

SalesAccount Manager

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Quick Summary

Overview

Account Manager – North America Location India (Remote)Working Hours: 5:30 PM – 2:30 AM IST (8am to 5pm EST overlap) About Docsumo: Docsumo is your go-to Document AI solution for streamlining business operations.

Key Responsibilities

Carry a quarterly & annual sales quota and pipeline generation in existing customers Own and grow a portfolio of large accounts (enterprise and mid-market) with a primary focus on account expansion and retention Build and maintain strong…

Requirements Summary

5+ years of experience in Account Management, Customer Expansion, or Sales roles within B2B SaaS Ability to cold call CXOs to understand customer pain points & journeys.

Technical Tools

hubspotb2bcustomer-successfintechsaasstakeholder-management

India (Remote)
Working Hours: 5:30 PM – 2:30 AM IST (8am to 5pm EST overlap)

Docsumo is your go-to Document AI solution for streamlining business operations. We turn complex documents like bank statements, policies, and financial statements into valuable, actionable data. Our cutting-edge technology helps businesses make smarter decisions faster. We are backed by marquee investors such as Sequoia, Barclays, Fifth Wall, Common Ocean, and Techstars.

At Docsumo, we're on a mission to revolutionise how businesses handle data. We empower companies to:

We are seeking an experienced Account Manager to focus on expansion, and growth of large accounts across the North America market, including enterprise and mid-market customers. This role is part of the sales organization and is responsible for driving increased product adoption within existing accounts.

You will manage and expand relationships with complex, multi-stakeholder organizations such as Nomura, SVB, Intertek, and similar large global customers. The role requires strong stakeholder management skills, a consultative sales approach, and the ability to identify and drive additional use cases across teams.

Responsibilities

~1 min read

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Carry a quarterly & annual sales quota and pipeline generation in existing customers
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Own and grow a portfolio of large accounts (enterprise and mid-market) with a primary focus on account expansion and retention
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Build and maintain strong relationships with senior technical and business stakeholders, including CTOs, Engineering Leaders, and their direct reports
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Proactively engage customers through email, calls, and virtual meetings to drive adoption and uncover growth opportunities
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Understand how various teams within an organization are using the product and identify additional use cases and expansion opportunities
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Conduct solution-oriented product demonstrations tailored to different teams and stakeholder needs
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Position the product by showcasing relevant customer success stories and internal use cases
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Collaborate closely with Product, Customer Success, and Engineering teams to ensure alignment on customer needs and successful execution
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Maintain accurate account plans, expansion pipeline, and activity tracking using CRM tools
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Monitor market trends and customer requirements within the North American SaaS and technology landscape

Requirements

~1 min read

- Experience with Document AI, OCR, automation platforms, or enterprise software solutions
- Exposure to regulated or complex industries such as BFSI, FinTech, or large global services organizations
- Familiarity with CRM platforms such as HubSpot, or similar tools