Account Manager

Dow Jones is a global provider of news and business information, delivering content to consumers and organisations around the world across multiple formats, including print, digital, mobile and live events. 

Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role

At Dow Jones, our B2B business delivers critical insights and solutions to financial institutions, corporations, government agencies, and professionals worldwide.

As an Account Manager, you will be a key driver of revenue generation responsible for growing an existing portfolio of clients through strategic upselling and cross-selling, while driving adoption of flagship solutions including Factiva and Risk & Compliance. In addition, you will develop a defined, ring-fenced list of new prospects to generate incremental revenue. Reporting to the Regional Sales Manager, you will own the full sales cycle from opportunity identification through to close.

This is a high-activity, high-impact role suited to a proactive, resilient individual with a strong ‘can-do’ attitude and a passion for nurturing and expanding existing accounts while selectively winning new business. You will be accountable for delivering against revenue growth and retention targets.

Key Responsibilities/Accountabilities:

Revenue Growth & New Business

• Achieve and exceed new business revenue targets through upselling, cross-selling, and acquisition of new clients
• Build, manage, and convert a strong pipeline of qualified opportunities
• Own and execute the full sales cycle from prospecting through to close

Account Management & Retention

• Manage an assigned portfolio of clients to ensure high retention and growth in contract value
• Develop a deep understanding of client needs, challenges, and strategic priorities
• Identify and drive expansion opportunities within existing accounts

Client Relationships

• Build and maintain strong relationships with senior stakeholders
• Position Dow Jones BI solutions as critical to client success through a consultative sales approach

Sales Execution & Reporting

• Maintain accurate pipeline, activity tracking, and forecasting within CRM
• Provide reliable monthly revenue forecasts to senior leadership

Collaboration & Delivery

• Work cross-functionally with Product, Marketing, Legal, Customer Success, and Editorial teams to support sales initiatives
• Contribute to proposals, RFPs, tenders, and retention strategies

Market Awareness

• Stay informed on competitor offerings and market trends to support effective positioning

Knowledge, Skills and Experience Required:

• 4+ years’ experience in B2B sales or account management within financial services, data, or information solutions
• Proven track record of achieving and exceeding revenue targets
• Experience selling to senior decision-makers within financial institutions or corporate organisations
• Degree and/or additional language skills (desirable)

• Highly proactive in pipeline generation, consistently identifying and pursuing new opportunities
• Strong sales expertise and confident closer, able to lead negotiations, handle objections, and secure commercial agreements
• Commercially astute, with the ability to uncover client challenges, identify growth opportunities, and position tailored solutions
• Results-driven, with clear ownership and accountability for revenue targets
• Self-starter, who takes initiative and drives activity independently
• Confident and persuasive, comfortable leading client conversations and influencing outcomes
• Thrives in a fast-paced, high-performance sales environment
• Collaborative team player, willing to support colleagues, share knowledge, and provide cover when needed
• Demonstrates a consistent track record of exceeding revenue targets

Our Benefits

• Comprehensive Healthcare Plans
• Work/life balance - 3 days in the office
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Lifestyle Programs & Wellness Resources
• Education Benefits
• Family Care Benefits & Caregiving Support
• Subscription Discounts
• Employee Referral Program

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