Account Manager - Cannabis Team

Canada·BurlingtonFull-timemid

SalesAccount Manager

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Quick Summary

Overview

Who are we? Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customer’s…

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Who are we?

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customer’s products. Our consistent service and communication make us an extension of our customers, and provides them with a seamless, stress-free transportation experience.

At Dynamic Connections, we treat our employees like we treat our customers – with honesty, integrity, and respect. We enjoy working together and making sure every day counts. We love doing team building activities like, paint nights, axe throwing, intramural sports, potlucks and more. We have a positive, transparent, and entrepreneurial culture. Your success is our success.

About the Role

As a Junior Account Manager on our Boomer Logistics Team, you’ll play a key role in delivering our signature “team service” model. You’ll work collaboratively with other Account Managers to ensure every customer receives the highest level of service, accuracy, and communication. In this role, you’ll work directly with our partners in the cannabis industry, helping drive their success through smart, reliable logistics solutions.

This role is ideal for someone who is driven, organized, and eager to grow within the fast-paced world of logistics. You’ll be the go-to for your accounts — managing day-to-day operations, building relationships, and ensuring shipments move smoothly from start to finish.

Tracing: Monitor shipments and proactively communicate status updates.

Pre-Calls: Connect with carriers and customers before pickup to confirm all details.

Quoting: Provide accurate, competitive pricing based on customer needs and market conditions.

Tendering: Assign shipments to carriers efficiently and accurately.

Hot Load Tracing: React quickly and effectively to time-sensitive freight situations.

CRM Management: Navigate Salesforce and Revenova with speed and accuracy to update data, quotes, and load information.

Customer Ownership: Take primary ownership of assigned accounts and ensure satisfaction through consistent service and communication.

Growth Mindset: Proactively learn about your customers’ industries to deliver best-in-class service and grow your active accounts year over year.

Administrative Accuracy: Complete documentation and tasks on time and with precision.

Work Ethic & Self-Motivation: You take ownership of your growth and always see the job through completion.

Accountability: You own challenges, learn from them, and deliver solutions.

Desire to Win: You bring tenacity and creativity to every quote, every call, every customer.

Firm Impact: You’re a proud ambassador of Dynamic Connections, contributing to our culture, growth, and success.

Strong communication and relationship-building skills

High attention to detail and accuracy under pressure

Effective time management and prioritization in a high-volume environment

Proficiency in Microsoft Office (Excel, Outlook, Word)

A positive, collaborative, and proactive attitude

Bonus Points:

Experience with Salesforce or Revenova is a strong asset

Previous exposure to logistics, transportation, or supply chain (preferred, not required)

This is a full-time permanent position working with our Dynamic ‘Green Team’ in our vibrant, and bright Burlington office.

We offer a competitive benefits package; you will receive a company paid laptop computer and the latest iPhone along with a company paid phone plan.

We believe deeply in your success. We offer professional development courses and the opportunity to develop your career with Dynamic Connections. We are committed to your professional growth and strive to promote from within.

We are backed by a private equity firm, Shore Capital; this offers deep stability and support. We regularly access training, knowledge sharing and resources to ensure you are operating at the peak of your game. Shore provides training and development as well as regular events.