Business Development Representative

Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.  

Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work.  See our accreditations to learn more: Great Place to Work® UK | Great Place To Work® USA

The Business Development Representative (BDR) plays a crucial role at the start of the sales cycle, responsible for sourcing, qualifying, and generating new business through a variety of channels. As the first point of contact for many customers, they act as ambassadors for the company, working with prospects to understand their challenges and create and communicate value.  As a Business Development Representative at Exclaimer, you'll sit at the front of our growth engine. You create pipeline. You open doors. You turn cold conversations into qualified opportunities.

We are looking for someone looking to take their next step in their sales journey and the right candidate will have at least 6 - 12 months experience in a Business Development Representative position within a SaaS environment.  If you feel that you are not currently getting the right level of support and development to progress towards a closing role despite being a top performer then this could be the right role for you.

• →Generating new business opportunities through outbound activity including cold calling, email and LinkedIn outreach
• →Researching target accounts and identifying key decision-makers and influencers
• →Building multi-touch, multi-channel outreach sequences tailored to different personas and industries
• →Booking meetings with senior decision-makers using tools such as Nooks (parallel dialler)
• →Clearly articulating Exclaimer’s value proposition and qualifying interest
• →Handling objections confidently and professionally to progress conversations
• →Qualifying and following up inbound leads (MQLs) to assess fit, need and buying intent
• →Managing and maintaining accurate pipeline data within our CRM
• →Meeting and exceeding activity, meeting and pipeline generation targets
• →Working closely with Account Executives to ensure smooth handovers, strong qualification and clear context
• →Sharing feedback from prospects to help refine messaging and positioning
• →Supporting the development of outbound strategy through testing messaging, experimenting with new approaches and contributing sales plays

• Experience in a Business Development Representative role (~6-12 months)
• Confidence speaking to prospects over the phone and handling objections
• A results-driven mindset and focus on hitting and exceeding targets
• A proactive approach to improving performance and developing your skills
• Resilience and persistence, with the ability to bounce back quickly
• Strong organisation skills and the ability to manage your time effectively
• Experience using AI tools to improve productivity and outbound effectiveness
• A genuine interest in building a long-term career in sales

We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it.  If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via Work@Exclaimer.com to let us know.