Account Manager-MDU Sales

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Account Manager-MDU Sales leads a national portfolio of Multi-Dwelling Units (MDU) accounts while building the company’s market position. This is a Business-to-Business sales role responsible for strategic selling to existing customers and renewing customers who directly own and/or control properties and developments (such as apartments, condos, HOAs). You will build ongoing relationships meeting sales targets including upsells and renewals aimed at maximizing product/service, property penetration, and revenue growth will be a priority. You will be responsible for managing an existing customer base, increasing MDU product penetration, contract negotiations, selling new services, and renewal of bulk agreements with MDU properties (developers, builders, property owners, management firms). You will be foundational to managing the customer’s expectations by determining the customer needs and timelines and communicating expectations accurately throughout the sales process. You will be required to have a thorough understanding of all TDS products and network delivery options for bulk services, exclusive marketing agreements, and always on broadband solutions. You must have a solid understanding and be up-to-date knowledge of all processes, procedures and systems that affect your MDU customer base. You will be willing to take the lead on analyzing/impacting penetration rates along with resolving property and project issues through working with cross functional internal teams.

• →Bachelor’s Degree or higher OR 4+ years professional work experience.
• →2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment.
• →2+ years of experience in effective proposal and contract negotiations.
• →Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

• Ability to travel up to 20% of the time annually.
• Ability to work effectively with customers at “C-Level” and other levels of management.
• Track record of success in MDU.
• Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team.
• Strong oral and written communication skills.
• Excellent analytical skills.
• Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM.
• Well organized, good time management skills, ability to multi-task and close attention to detail.
• Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once.
• History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision.
• Ability to grasp new concepts quickly, willingness to learn and continue to learn.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential!