Membership Consultant 1

The purpose of this position is to execute daily sales activities including prospect tracking, membership sales, meet monthly membership targets with new and retained members.  Assist in meeting attrition goals and daily operations.

https://www.ohsu.edu/march-wellness

• Conduct membership sales for all membership types.
• Develop leads through cold calls, walk-ins, networking, referrals, and events. Tour prospects, follow up with prospects, enroll members, facilitate new member processes. 
• Meet monthly membership targets.
• Solve member issues, increase member satisfaction, and provide excellent customer service.
• Execute sales events, marketing and promotional activities of the Center. 
• Work with clinics, providers and medical membership coordinator to promote and sell the medical exercise program (MEP).
• Conduct and develop corporate memberships sales.
• Tasks include cold calling, networking and setting appointments for MEP and corporate.
• Reach MEP and corporate membership targets. 
• Demonstrate knowledge, ability and implementation of all policies and procedures relating to membership and the Front Desk.
• Work at the Front Desk for variety of shifts.
• Support Student onboarding and other misc. membership services.
• Respond to all emergencies.
• Perform other duties and projects as assigned.

• One year of experience in the fitness industry.

• Proven ability to close sales.

• Extremely well-organized.

• Exceptional customer service skills.

• Outstanding people skills.

• Great communicator.

• Ability to communicate to members and staff in a courteous, friendly and professional

  manner.

• Ability to maintain confidentiality of members and their files (HIPAA compliance).

• CPR/AED certification.

• BS or BA in business, marketing, exercise sciences, or related field.

• One year of experience in public contact (such as Public Service Representative,

  Salesperson, or Receptionist), which included answering questions and providing information.

• One or more years of experience in an upscale fitness and spa environment. 
• Demonstrated success in membership sales. 
• Experience in grass roots marketing. 
• Experience delivering continuous quality improvement or member satisfaction programming.
• Three or more years of experience in an upscale fitness and spa environment. 
• Demonstrated success in membership sales. 
• Experience in grass roots marketing. 
• Experience delivering continuous quality improvement or member satisfaction programming. 

Schedule includes days, evenings, weekends and holidays required.

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu