Account Manager - Tri-State (NYC)

• Order Management & Follow-Up: Oversee the entire ordering process, from placement to follow-up, ensuring accuracy, timely delivery, and high levels of customer satisfaction.

• Troubleshoot: Act as the primary liaison between clients and internal Support Teams to quickly troubleshoot and resolve any issues that arise, maintaining a high standard of service.

• Client Partnership: Partner with clients throughout their journey, identifying and addressing their needs to ensure a seamless and satisfying experience from start to finish.

• Luxury Market Excellence: Uphold the Patterson Flynn mission by consistently providing superior customer service and upholding the highest quality product and service standards in the luxury market.

• Showroom Support & Operations: Assist in the day-to-day operations of the showroom, including client interactions, maintaining an organized space, and managing product and material inventory.

• Client-Focused: Passionate about delivering exceptional experiences for every client.

• Leadership Abilities:ability to drive business autonomously in a dedicated Patterson Flynn showroom, as well as mentor and collaborate with a junior sales support teammate

• Luxury Design Enthusiast: Knowledgeable and enthusiastic about the luxury interior design industry.

• Sales-Driven: Proven ability to set and achieve sales goals, activating accounts and driving new business growth.

• Creative & Strategic: Innovative thinker with the ability to build account-level sales and develop new business in a changing market.

• Project Management: Experienced in managing complex projects and long sales cycles.

• Entrepreneurial Mindset: Competitive drive to expand the client base and grow existing accounts.

• Organized & Detail-Oriented: Exceptional organizational and follow-through skills.

• Proactive & Accountable: High level of ownership and initiative with a focus on identifying growth opportunities.

• Tech-Savvy: Comfortable working with digital platforms and systems.

• Team-Oriented: Effective collaborator with internal teams and partners.

• Adaptable: Resilient in a fast-paced, evolving environment.

Benefits Package

Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family. 

Wealth Benefits:

• Competitive Salary

• Corporate Annual Profit Sharing

• 401K Plan 

Health Benefits:

• Dental Coverage 

• Medical Coverage

• Prescription Drug Plan 

• Vision Coverage  

• Health Savings Account (HSA)

• TELADOC

Other Benefits:

• 20 Days Paid Time Off (PTO)

• 10 Company Holidays 

• Bereavement Leave

• Life Insurance 

• Flexible Spending Accounts (FSA)

• AFLAC Plans (Accident and Critical Illness Plans)

• Pet Insurance 

• Short-Term Disability (STD

• Long Term Disability (LTD)

• Parental Medical Leave

• Child Bonding Leave

• Employee Discount

We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.