Account Coordinator

United States·ChattanoogaFull-timemid

SalesAccount Manager

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Quick Summary

Overview

Who We Are: FitzMark is a third-party logistics provider specializing in all modes of transportation.

Technical Tools

SalesAccount Manager

Who We Are:

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Denver, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market.

At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.

Are you ready to make your mark?

Communicate professionally and effectively over the phone, via email, and in-person to all customers and team members

Create loads for assigned customers in our Transportation Management System

Coordinate and schedule pickups and deliveries

Utilize Transportation Management System to enter bids and notate customer communication

Proactively deliver tracking updates to customers

Grow current accounts through account penetration and sales of additional services

Utilize our Transportation Management System to enter tracking information

Service multiple customers accounts concurrently, often meeting deadlines

Continuously build and increase your industry knowledge

High School Diploma Required

Bachelor’s Degree In Related Field Preferred

Minimum of 1-year Customer Service Experience or Third-Party Logistics Experience is a Plus

Previous Sales Experience is a Plus

Ability to develop and maintain ongoing relationships with accounts

Strong negotiation and persuasive skills

Sense of urgency when resolving customer issues

Attention to detail without sacrificing accuracy

Ability to manage multiple tasks in a fast-paced environment

Proficient in Excel and Outlook

Professional phone skills

Exceptional communication, both written and verbal

Paid Industry Training

On-Site Gym (Indianapolis, Chattanooga, Birmingham)

Comprehensive Benefits Packet (Medical, Vision, Dental)

Company Provided Life Insurance + Optional Additional Policy

401(k) with Company Match or Gradifi Student Loan Repayment Assistance

Employee Assistance Program (EAP)

Health and Wellness Program

Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary

Free Onsite Parking

Casual Dress Code

FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.