Mortgage Loan Sales

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources.  Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.)   Responsible for meeting or exceeding personal production and strategic activity goals.  

Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.  

Counsels customers on lending options and solutions to meet their needs.

Supports and facilitates key banking partnerships. 

Provides excellent service and supports an outstanding customer mortgage experience.  Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.

Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.  Compliance with regulatory laws and company procedures is a required component of all position descriptions.

High School or GED

3

Excellent customer service skills   

Excellent communication skills, both written and verbal   

Excellent organizational, analytical and interpersonal skills   

Ability to use general office equipment   

Ability to use a personal computer and job-related software    

MS Word - Basic Level   

MS Excel - Basic Level   

MS PowerPoint - Basic Level   

BS or BA degree preferred.
Must possess a Nationwide Mortgage Licensing System and Registry identifier.  Experience with Easylender, Uni-form and Genesis.

N/A   

N/A   

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.