Commercial Account Manager

Every day cyberattacks threaten to disrupt hospitals, power grids, financial systems, and the infrastructure we all depend on. At Forescout, we build defenses that keep civilization running smoothly in an increasingly connected world.

For more than 25 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. From power grids and healthcare systems to financial networks and transportation hubs, Forescout protects the critical infrastructure of our modern world.

As an Commercial Account Manager supporting the AMS organization from our Plano, Texas office, you will manage a defined portfolio of commercial accounts and help drive growth across the customer lifecycle. You will identify and develop new opportunities, support renewals and expansion, and coordinate with field sales, technical, channel, marketing, and operations partners to deliver a responsive, customer-focused sales experience. This individual contributor role is designed for a developing sales professional who can execute established sales processes, manage day-to-day account activity, and build the judgment and business acumen needed to take on broader account responsibility. 

• →Manage day-to-day sales activity for an assigned portfolio of commercial accounts, including prospecting, qualification, follow-up, and account engagement.
• →Build and maintain a qualified pipeline by responding to inbound interest, conducting targeted outbound outreach, and identifying new business, renewal, upsell, and cross-sell opportunities.
• →Support the full sales cycle by coordinating discovery, product demonstrations, pricing, configurations, quotes, approvals, contract steps, purchase orders, and deal closure.
• →Develop trusted relationships with customers, distributors, resellers, and internal partners to support customer retention, satisfaction, and long-term growth.
• →Partner with field sales, technical teams, Marketing, Channel, Deal Desk, Legal, Order Management, and Sales Operations to advance opportunities and resolve routine deal needs.
• →Maintain accurate and timely opportunity, pipeline, activity, and forecast information in Salesforce, following established sales processes and documentation standards.
• →Build knowledge of Forescout solutions, commercial customer needs, industry trends, and the competitive landscape to communicate value clearly and improve sales effectiveness.

• 2 or more years of sales, account management, business development, customer-facing, or related commercial experience; experience in technology, software, IT, or cybersecurity is preferred.
• Working knowledge of prospecting, pipeline management, forecasting, and customer relationship practices, with the ability to apply established sales processes consistently.
• Clear written and verbal communication, presentation, and negotiation skills, with the ability to explain customer value and collaborate across teams.
• Experience using a CRM system, preferably Salesforce, and proficiency with Microsoft Excel, PowerPoint, and Word to organize account information and support business decisions.
• Customer-focused, organized, and detail-oriented approach, with the ability to manage multiple priorities, follow through on commitments, and meet deadlines.
• Self-motivated and adaptable team player who seeks feedback, learns quickly, and operates effectively in a fast-paced, target-driven environment.
• Ability to work from the Plano, Texas office in alignment with team expectations and to travel occasionally for customer or industry events, as business needs require.

• One Team– We all work together, and we all win together.
• Cyber Obsessed– We are curious about technology, and we are innovative and passionate about solving big programs.
• Customer Driven– We listen, we learn, and we make it right.
• Relentless– We're smart, determined, and find a way.  We figure stuff out.
• Collaborative, without Ego– No one succeeds alone.  We strive to be the humble person that people want to work with.

Thank you for taking the time to learn more about us.  If this opportunity intrigues you, we encourage you to apply!

Notice Regarding the Use of Artificial Intelligence in Recruitment 

As part of our recruitment process, we may use artificial intelligence ("AI") or automated decision-support tools to assist with reviewing applications, assessing job-related qualifications, matching candidates to role requirements, scheduling interviews, and supporting candidate evaluation. These tools are designed to assist our recruiters and hiring managers and are not the sole basis for hiring decisions. Qualified personnel review relevant candidate information and exercise human judgment throughout the recruitment process. 

We are committed to the responsible use of AI and seek to deploy and use AI-enabled recruiting tools in accordance with applicable laws, regulations, and our internal governance standards.

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies.